NEOGOV reviews

3.3

63% would recommend to a friend

(239 total reviews)

Shane Evangelist

82% approve of CEO

66% positive business outlook

NEOGOV has an employee rating of 3.3 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEOGOV employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

239 reviews
1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work availability, great dental insurance, decent benefits

Cons

-The company continues to acquire software companies with no plans for integration or identifying what actually functions. -The product team pushes releases to clients that break the system every few weeks. -Unclear growth and development areas. -The products are notoriously impossible to implement, most launch periods take 2-3 years and the clients cancel shortly after launch due to product gaps and challenges. -Company reports are being manipulated prior to submitting to the CEO/board.

3.0
Jun 8, 2023

Work-life balance unbalance

Recommend
CEO approval
Business Outlook

Pros

Ok pay. NeoGov employees and management are, at their core, good people with integrity who honestly care about clients and each other and work hard. Overall, NeoGov is a good company with growing pains.

Cons

What does Unlimited PTO mean exactly? It does not mean taking time off will be doable or that you won't get pushback. Too many meetings internal and external when an email or msg would have sufficed. Lack of clear process, or process is too convoluted. This generates confusion for employees about what is expected or how to resolve issues.

1.0
Feb 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Hi! I worked for Neogov for about 9 months and I can say with confidence it has been the worst experience I’ve had with a company. I was told during the hiring process that moving up in the company was quite easy and that team environment was very important. However, my immediate managers had no training in managing a team or knew the system enough to provide assistance. During the last few months it became a very hostile work environment and there support or team work at all.My department was understaffed the 9 months I was there and there was no urgency to staff. Neogovs system constantly has bugs and it’s up to employees to handle upset callers with no support from management. Hard work wasn’t appreciated either. And there were always issues with requesting time off and being understaffed constantly. It was up to you to find someone to cover your shift. There is no diversity in this company and if you want to move up, you better buddy up with a manager and pray they want to move you up. And if you’re a girl, forget it! You’ll get stuck in the same position if you’re not the favorite to one of the managers. I started this job with so much hope and energy, by the end, I was miserable and hated going into the office. I really do not recommend working here. Please stay away! Pros Stock kitchen with snacks, office, 401k match

Cons

No career advancement, hostile work environment, no team work, terrible managers, bro culture

Viewing 19 - 21 of 239 Reviews

Glassdoor has 269 NEOGOV reviews submitted anonymously by NEOGOV employees. Read employee reviews and ratings on Glassdoor to decide if NEOGOV is right for you.