NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
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Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
4.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

- Flexible hours - Opportunity to grow in different areas

Cons

- limited increment - they don't try to retain important employees

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NIC Response
5y
We appreciate you taking the time to share your feedback about working at NIC. Growth opportunities and a flexible work/life balance are very important to NIC in attracting and retaining our employees. We are happy you are able to recognize that. Thank you again for the review.
2.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

They seem to have a strong business model and their technology always felt quite strong. I really enjoyed working on their products and am proud of the work we did. I genuinely believe we produced high quality work above the standards requested by our clients in WI state government. Our software reliably shipped updates on a regular cadence with a high level of stability, meaning we could operate in a much more agile framework than other places I have worked.

Cons

Mid-level management treats BAs as disposable. The team I worked on churned through 6 or 7 in two years. My manager consistently stacked my workload until I had too much to do, and then seemed offended if I suggested it was too much. Meanwhile, developers would play video games in the break room. The manager typically gave vague assignments to BAs, but expected us to intuit exactly what the manager requested and we were criticized if we asked too many questions. The lead developer on the team was consistently rude to the BAs and intermittently yelled at them and sometimes even the client, but BA's were blamed for any friction in the team. We were not allowed to make any decisions without running it by the lead developer, even if the developer arrived hours late. And the developer was frequently rude as we asked questions and criticized us for asking to many.

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NIC Response
5y
While we never like to receive a negative review, we want to thank you for the detailed feedback you provided. We appreciate that you recognized the strengths about our business model and products. Our employees are very important to us and we never like to see anyone leave. We wish you the best of luck in your future endeavors.
4.0
Feb 18, 2021

Little Upward Mobility

Recommend
CEO approval
Business Outlook

Pros

good working family, serious about work/life balance

Cons

unless you're willing to relocate there isn't much upward mobility

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NIC Response
5y
We appreciate you taking the time to review NIC and sharing how important having a great work/life balance is to us. Thank you for the feedback regarding upward mobility. We encourage you talk to a member of your Management team or someone on the HR team to discuss NIC's career paths. Thank you again.
Viewing 100 - 102 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.