NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
avatar

Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
1.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The chairs are comfortable and there is a food court nearby.

Cons

I have worked at multiple NIC state portals and this one is by far the most unprofessional and ill-prepared. Amazingly high turnover. Within only 3 years there have been 4 General Managers, 3 Director of Operations (maybe 4, they kept changing the title) 2 Directors of Technology, 2 Creative Directors, 2 Directors of Project management, and had an almost entire staff replacement. They even removed the entire Quality Assurance staff which tells you what they think of quality. Basically, your chances of lasting there over two years is about 35%.Their project mangers are useless. No yime management or actual deadlines established within any sense of reality. This causes the staff to work multiple hours of overtime that goes unpaid. The developers never get the credit but the awful PM who caused this disaster gets promoted for driving dev/design staff to the edge instead of doing their jobs and planning the project properly.

1.0
Feb 3, 2016

Over the wall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with some fantastic people in PA who were let go for having standards, ethics and morals. Others are still hanging on.

Cons

PM's who are told to never to say NO to the customer. This makes for interesting timelines such as 3 days to create a new mobile app. Based on this scenario management explains they're "managing expectations of the partner" while dev's and other team members slave away at all hours to make them look good at corporate. Everyday there's a crisis so you are unable to complete assigned work even though we are "managing expectations" and are using detailed NASA-esque project plans. Management eliminates necessary positions or departments explaining it's a cost saving measure but then tasks current employees with the eliminated positions expecting them to just tack on more hours and become an overnight expert. Thus the saying you're never off the clock. Long, unrewarded hours unless you're in the clique then it's promotions for showing up and awards for being Awesome or a Rock Star. Corporate emails telling you to vote for Best of the Web because it shows how great we are as a company. These awards are the equivalent of glorified participation trophies. If you're asked to vote for your own company what does that say about your product? At one point we had a Snack Committee (seriously?) who met and provided updates during office meetings even though the workload was overwhelming. Discussions about budget constraints and how we can't afford software or hardware but the office can be redecorated/reorganized. In terms of salary ask for what you want when you walk in the door otherwise you're not going to get it unless you get promotion and even then it's not that much. Conferences for the Kool-Aid drinkers which amounted to a glorified college party. Creepy stalker vibe when you leave and former colleagues who haven't talked to you in months are checking out your FB page, LinkedIn, or cold calling you asking random questions about you and your current employment status.

2.0
Jan 15, 2016

Decent place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People who I worked with day in and day out.

Cons

Employees reaching their potential is at risk.

Viewing 229 - 231 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.