Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 102 reviews)); "Most people in the company are nice and helpful" ((in 22 reviews)); "Great work life balance" ((in 18 reviews)); "Decent wage and can work from home." ((in 16 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 15 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 49 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 27 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (551 reviews)

Ratings by demographic groups

Race / Ethnicity

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NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews

2.0

Mar 23, 2026

Look somewhere else

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

Training is very long, and they will make sure you know everything you need to get out on the floor. Good health insurance, free soup in the cafeteria.

Cons

Extremely micromanaged, its a call center job, they will come at you for going to the bathroom too often. In a typical day you are expected to have 2 ten minute breaks and 1 thirty minute lunch and aside from that you are taking callls. I was once told to keep additional bathrom breaks to under 15 min a day. Time between calls is expected to be under 4 minutes. You will have callouts you need to do and you will not have enough time scheduled to do them. Reaching out for assistance leads to 15 min plus hold times for customers. 4 in 5 customers are mad at you

2.0

Oct 12, 2025

Not bad , not single parent friendly

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Competitive pay ,Training is very in depth. Better than most call centers.

Cons

Terrible PTO, have to schedule time off ONE YEAR IN ADVANCE , given 40 hours for sick time at the start of the year , any parent knows , that’ll be gone by March or April if you’re lucky. And they do not accept doctors notes. You get penalized for using earned PTO thats not scheduled a year in advance. They stretch out training (admittedly due to space ) but you won’t be considered for any type of promotion for at least 2.5 or 3 years with being in the company. Rules change constantly with no verbal warnings, if you don’t check every single email everyday, you will fall behind.

1.0

Jul 11, 2025

Horrible company

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid Schedule is the only pro.

Cons

Their communication is terrible. They hire this position in bulk every year because they have such a high turnover rate. Their background check is absolutely ridiculous, require you to essentially perform their job for them although they use a 3rd party background check company who is unreliable.

Viewing 304 - 306 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate (Customer Service)

General Claims Associate- Part-Time Student Worker

Workers Compensation Claims Specialist, Sr

NJM Insurance

NJM Insurance reviews

Company ratings over time

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Reviews by job title

Look somewhere else

Not bad , not single parent friendly

Horrible company

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