Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 105 reviews)); "Pay was decent and that is all" ((in 29 reviews)); "Most people in the company are nice and helpful" ((in 22 reviews)); "Great work life balance" ((in 16 reviews)); "Training is excellent!" ((in 13 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 49 reviews)); "If you’re in a managers good graces or supervisors good graces you have a fast track to promotions." ((in 28 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by demographic groups

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NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews

2.0

Dec 30, 2024

A Good Addition to the Resume

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Location, comfortable office and known within the insustry

Cons

Paternalistic and backward management and downward trend within the industry

2.0

Nov 21, 2024

Went down hill

Document reviewer

Recommend

CEO approval

Business Outlook

Pros

free soup, some people are nice

Cons

management incompetent, company way more concerned with saving money then keeping good workers. If you're a good worker, they'll also stop your transfer to another dept.

2.0

Nov 15, 2024

Not a Good Experience

Insurance account representative

Recommend

CEO approval

Business Outlook

Pros

Health Insurance and 401K Retirement Plan

Cons

They only focus on how many calls you take and how quick you can get off the phone. Any other metric they tell you is important is useless and there are no real opportunities to move up because you never have time to do anything but answer the phone.

Viewing 310 - 312 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate (Customer Service)

General Claims Associate- Part-Time Student Worker

Workers Compensation Claims Specialist, Sr

NJM Insurance

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A Good Addition to the Resume

Went down hill

Not a Good Experience

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