Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Benefits are good but at this point that is all they have going for them." ((in 106 reviews)); "The pay is great and the company seems like they care" ((in 27 reviews)); "Most people in the company are nice and helpful" ((in 23 reviews)); "Great work life balance" ((in 20 reviews)); "Training is excellent!" ((in 14 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 43 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 27 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 26 reviews)); "And asking for time off is not easy." ((in 22 reviews)); "no gym and low salaries (although works for neighboring low cost areas)" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(148 total reviews)

Carol Voorhees

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Aug 29, 2023

Tomatoes, tomatoes

Account representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, work from home.

Cons

Supervisors/underwriters. On top of the heavy work load & constant phone calls, if we get a call asking to speak w/ management we are told to push back. But in training they tell you once someone asks for a manager transfer them. Everything’s very contradicting. Vacation bidding is a nightmare. Time blocking is unfair because even if you have the time to use, you can’t which forces you to burn through sick hours.

4.0

Jul 25, 2023

I really enjoy working here

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

The pay was a big step up for me, the training was honestly very good and left me prepared for the job. Support from my supervisor, team lead, and from the insurance specialists. The hybrid work from home schedule is nice. The cafe has pretty decent food and very affordable prices, and the free daily soup, oat meal and grits are a nice touch. Would recommend.

Cons

Working on Saturday is definitely the low point of the job. Also customer-facing jobs aren't my favorite, but that's just part of the job.

1.0

Jul 22, 2023

Hostile work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home hybrid. Nurse office on site. Standard 401k with company match.

Cons

Poor management, unclear employee ranking, unorganized department, overworked, gaslighting from upper management in a regular basis. All day tech issues that prohibit you from doing your job. Job titles and ranking unclear. Hard to use time off for partial day. Must bid for time off a year ahead. Bidding ranking stats is a secret. Supervisors don’t know what your job is. Pay increases don’t keep up with cost of living. No holiday bonus. Subpar cafeteria food. Lunch break 30 minutes. No worklife balance. Personal lines reps can’t participate in company events or marketing events. Unskilled workforce management. No diversity and inclusion. Terrible service provided to customers that don’t speak English.

Viewing 37 - 39 of 148 Reviews

Jobs at NJM Insurance

Insurance Product Management Analyst, Associate - Hybrid

Project Manager - Hybrid

Workers Compensation Claims Specialist, Sr

Solution Owner II – General Claims

Distribution Representative - Maryland/Delaware Territory (Remote)