NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
2.0
Jan 18, 2014
Recommend
CEO approval
Business Outlook

Pros

100+ years in business, co-workers, facilities & grounds

Cons

I’ve been a loyal NJM employee for over ten years. If I had to estimate, I would say that the company atmosphere began to change for the worse beginning in 2008 when the HR Department started hiring new staff including new managers and business liaisons. Since that time, policies have taken a turn for the worse for many employees. In fact, a good friend of mine who happens to work in HR is always telling me how things are changing in her area and the people that work in her department are nothing short of miserable and are all looking to either transfer or quit. She also explained that from what she sees it is only going to continue to get worse. How can a company with a mess of an HR department expect to create good policies and keep employees in other areas? I have also heard horror stories from the call center due to being unable to request time off, severe favoritism and old school technology and rules like not having a work from home program when all the employee does is answer the phone all day. This is 2014, right? My experience has was good in the beginning but has gone down-hill lately. I used to tell my family and friends to apply to NJM but now I tell them the opposite – stay away. What made NJM great (benefits, atmosphere, security of jobs) is quickly changing. It’s getting to the point that other businesses in the area offer better conditions.

1.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits (although employment will not guarantee you can qualify for insurance with them), colleagues, work, special events, grounds and parking, location.

Cons

Profess to be a family-valued environment, but show little respect for workers' families; have little respect for workers technical abilities; upper management returns excessive profits as 2nd "Special" Dividends to policyholders to get acclaim and personal gain, but nothing for the workers that helped earn them; they prefer workers to demonstrate management abilities, but are suspicious of ambition; treat even professional employees like school children; promote and reward in-fighting and "clique" behavior among workers as a management tactic.

5.0
Dec 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people and fun place to work. Yes there is structure in my job and that was explained in my interview with HR and the department interviewer.

Cons

Would be nice to work from home since my work is all on the phone.

Viewing 526 - 528 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.