Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 101 reviews)); "Good people to work with" ((in 22 reviews)); "Great work life balance" ((in 18 reviews)); "Decent wage and can work from home." ((in 15 reviews)); "Training is excellent!" ((in 12 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 47 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 25 reviews)); "If you don’t have a good supervisor, it makes it even worse." ((in 25 reviews)); "Hard to get time off" ((in 19 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

May 31, 2013

"Good Old Boy Company" with a management team that will protect themslves and hang others.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits with 401(m) and a pension. Stay under the radar and you're set for life.

Cons

Too many silos and office politics. Hostile, stressful work environment and absolutely no support from senior management team. Executive management team tried to incorporate "change management" but it was a BIG failure. Departments are running thin with no additional support other than working long hours without recognition for your efforts. If you stay under the radar, aren't productive and don't cause any issues you will be promoted. Dare you challenge management or make a mistake or you question anything you'll be hung out to dry.

1.0

May 28, 2013

No independent thought allowed

Senior auditor

Recommend

CEO approval

Business Outlook

Pros

Probably the best reason to work here is the work life balance and the fact you do not take work home on weekends as the workload is rather light. In addition, if you stay for the long term the benefits will set you up for life. The fact that corporate positions use shift work fascinates me but in the end benefits the employee who wants a work life balance.

Cons

Management's operating style is do as you are told or be punished. There is no independent thought allowed here. There are rules and you must abide by them or be subject to disciplinary action. This goes for all areas including corporate functions. The rules are as if the company was operating 100 years ago. There is zero flexibility so if you have a family, I would consider elsewhere. The trust factor is non existence here as management can turn on you at the drop of a dime so be careful. Finally, gossip is everywhere and you can't get away from it even if you try.

3.0

May 22, 2013

Ok place to work

Property damage claims representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are pleasant for the most part, and the work/life balance is excellent

Cons

Inconsistencies in management. One manager will say something, and another will say something else, with you caught in the middle

Viewing 532 - 534 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

Project Manager - Hybrid