NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
1.0
Oct 3, 2016

Personal Lines Hell

Recommend
CEO approval
Business Outlook

Pros

vacation time, different shifts, health care, nice Co workers, decently heated, you get a desk, give you pens, occasionally cafeteria has decent lunch

Cons

Great vacation time but all days off are closed so u can't use them. Sick time is a joke. You get in trouble for "patterns" in sick time...even if you are legit sick or injured. Micromanaged to death. Call scores too low? Threaten the rep with warnings but don't encourage or offer training to help do better. Taking too long to make sure you remembered to take care of everything you need to note? You need to be faster and get back on the phone...but if you forget to note one thing your scores are low and you guessed it...YOU ARE IN TROUBLE. Came back from break or lunch a minute or two late and YOU ARE IN TROUBLE. Potty issues? You should take care of at home. Forget about snow days or emergencies at home. You either are told you HAVE to come in or you are told that they are "accomadating" you and you need to find alternate arrangements because next time you won't get off.

1.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Vanguard at 8% match Lee is the top employee in the cafeteria, sincerely the last person to care

Cons

-The CEO is a liar. In short, the video sent says members of staff were making mistakes and being in person would eliminate confusion so we could collaborate efficiently. It is strictly about the state requiring employees to be in office 3 days a week again to maintain tax breaks. Since going into the office I've had exactly zero meetings in person. I've wasted time waiting in line for the bathroom or walking to and from the cafeteria and waiting in line to order or pay for food, and with network issues as a result of so many people being in the office at the same time. But... efficiency... right? -the company insists it offers "work/life balance" but we're frequently stuck on calls and are being forced into the office during strong winds/flooding/snow/ice conditions 3x a week. -COVID policy is putting employees at risk since you need to have symptoms or test positive, which is ridiculous when other household members are positive. This is a job that can easily be done from home and has been for 2+ years, why should people be taking these risks? The second the employees were mandated back in everyone got sick, to no surprise. Since the higher ups are home and have been, they learned nothing from the pandemic. -I.T. will clear cashe or have you restart your computer. That's it. That's the solution to every problem. Don't bother calling them, unless you feel like wasting the company's time. -Bring in your food, or try and speed out to pickup food elsewhere in time. That cafeteria food can be good at peak, but it never seems fully cooked and is frequently cold/dried out. -Metrics are company values. Forget employees. Truly just a number here. How long you're talking, were you on break for more than exactly ten minutes, if your note had anything beyond the bare minimum info even if the additional info included could save another rep from a headache or wasting time, etc. -incredibly difficult to get time off, which is increasingly frustrating with the in office requirements being so rigid.

1.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

My colleagues were charming and helpful.

Cons

During my last six months, I was extremely burned out and overworked. My supervisor continuously piled more work/projects on me — projects that were NOT in my job description. No raises, bonuses, or incentives were offered. There was no real support from management; they were disorganized and lacked good team communication. For an insurance company to be that cheap and inconsiderate of their hard-working staff was ridiculous. Their bottom line mattered more than their employees which was very apparent seeing as there was a rotating door of employees. Overall, NJM was not a good working environment, 0/10, would not recommend it.

Viewing 61 - 63 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.