Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 99 reviews)); "Pay was decent and that is all" ((in 27 reviews)); "Good people to work with" ((in 24 reviews)); "Great work life balance" ((in 20 reviews)); "Work from home, pay was great" ((in 17 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 48 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 28 reviews)); "If you’re in a managers good graces or supervisors good graces you have a fast track to promotions." ((in 26 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 23 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

Jul 13, 2015

Glad I left

Claims

Recommend

CEO approval

Business Outlook

Pros

benefits (at the time), cafeteria, good friendships

Cons

Everything else! Poor management, employees are an after thought. If you are policyholder you are gold, if you are an employee you are close to nothing. It's run like a prison rather then a place of business. If the job market was better in the area, that place would crumble because everyone would leave.

1.0

Jun 16, 2015

I'm unhappy but not clueless

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Insurance is a financial service that is always needed. NJM has been around 100+ years. Customers love NJM.

Cons

In response to the recent review in which the author accused negative reviewers of "not having a clue" and gave advice to simply "be happy", I say: perhaps you haven't been with the company long enough to truly appreciate the negativity that exists as a result of the mismanagement of employees as of late. Further, the stripping of good will and benefits that once made for a family style culture and positive morale is causing mistrust and anger amongst long timers. I'll be "happy" when respect and equality is once again achieved for employees at all levels. Frankly, the condescending language of the "clueless" review suggests a shill in the Personnel Department probably wrote it!

1.0

Jun 10, 2015

It's a trapped door.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overtime available. Free soup. Make good friends.

Cons

Systems are 20 years behind the competition. Everyone is micromanaged. They will find anything wrong with you to put you on warning or fire you. They don't care how well you do your work because they promote based over favorties.

Viewing 133 - 135 of 551 Reviews

Jobs at NJM Insurance

Property Damage Representative (I/ II/Sr.) – Hammonton, NJ

First Notice of Loss Associate - Hourly

First Notice of Loss Associate

General Claims Associate- Part-Time Student Worker

First Notice of Loss Associate (Customer Service)