NJM Insurance reviews

The major complaint with NJM is the treatment of employees within the personal lines call center. Reps are overworked and micromanaged. Negative reinforcement is practiced 100% of the time. I've learned over years that if you do your work and not make a fuss or offer ideas/opinions (yes woman/ yes man) you will be just fine. PTO often needs to be requested months in advance so plan your time off way ahead of schedule. As earlier reviews have stated politics are very apparent in the office. Reps are rewarded if they go out of their way and explain to the higher ups how a co-worker made a mistake, so if that bothers you.. stay away. Favoritism happens everywhere though. Work attire is strangely judged as I've been told a couple times that my dresses are too short while others get away with loose pants and a tee shirt. To the younger generation reading this.. don't expect snow days. We are expected to work during a state of emergency. Yearly raises average from 2.6%-3.6%. Keep in mind that you're not able to apply for another position within the call center. The next stage of advancement is underwriter which is directly chosen by a management team above your supervisors. Honestly, this job isn't for everyone but it's a way to earn a living. It has allowed this girl to pay her bills without the worry of layoffs.

Expected to be in your seat answering phones non-stop and there are eyes always watching, no internet, no work from home, office politics are apparent, employees are nice one-on-one but seem angry about how the company treats them, during training there was an awkward discussion in front of us newbies between training dept. employees that were trying to help with insurance licenses. They are closing their bank, word has it the raises are just cost of living increases no matter how hard you work. I'm wondering if this was the right choice?