Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 112 reviews)); "Most people in the company are nice and helpful" ((in 23 reviews)); "Pay was decent and that is all" ((in 21 reviews)); "Great work life balance" ((in 19 reviews)); "Decent wage and can work from home." ((in 15 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 44 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 29 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 18 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (551 reviews)

Ratings by demographic groups

Race / Ethnicity

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NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews

1.0

Aug 21, 2014

Personal lines rep

Personal lines representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are all very friendly.. Good benefits-

Cons

Felt like a kindergarten, supervisors breathe down your neck without allowing any creativeness or freedom . Would get in trouble if I was not answering phones every 5 seconds. I couldn't even speak to my coworker without a supervisor saying we have calls waiting.. Half hour lunch, one 10 minute break during the day

3.0

Jun 9, 2014

Can make a decent living..at a cost

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are good. You could essentially start and finish your career here and be set for life. You won't go hungry due to free soup and the occasional free lunch days.

Cons

Typical cubicle job. Crunching numbers, day by day. Passion..you won't find it here. It's not always easy to move up, even if you work hard. In the call centers, supervisors are your babysitters. Quite miserable at times. But you'll be fine if your life outside of njm is awesome. Some members of management are miserable, so they like to make their employees miserable by constantly sabotaging and belittling them. The treatment doesn't affect me because I can see straight through it. If ridiculing me makes you feel good about yourself, whatever. You have to live with being a disgusting person. Just give me my paycheck. But seeing others treated that way and not being able to stand up for them..it's rough and it takes it's toll. It would be awesome to be able to work from home..instead they require some departments to be "essential personnel" so that they can drive into the office during a state of emergency. Same cards EMS has. Because the document management team can apparently save lives during a hurricane...

1.0

Nov 14, 2010

Stay Away

Data architect

Recommend

CEO approval

Business Outlook

Pros

The only positive about working at NJM is the benefits.

Cons

They treat you like a factory worker and have the punch card culture in place.

Viewing 181 - 183 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate (Customer Service)

General Claims Associate- Part-Time Student Worker

Workers Compensation Claims Specialist, Sr

NJM Insurance

NJM Insurance reviews

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Reviews by job title

Personal lines rep

Can make a decent living..at a cost

Stay Away

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