Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at NJM Insurance?

31% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.2 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (31) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (14) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Underwriter (5)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 99 reviews)); "Pay was decent and that is all" ((in 28 reviews)); "Most people in the company are nice and helpful" ((in 21 reviews)); "Great work life balance" ((in 17 reviews)); "Decent wage and can work from home." ((in 15 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 49 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 29 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 26 reviews)); "And asking for time off is not easy." ((in 20 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Bloomfield , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.6

31% would recommend to a friend

(100 total reviews)

Carol Voorhees

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Culture & values

2.5

Career opportunities

2.2

Work/Life balance

2.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Culture"

Return to all reviews

1.0

Sep 21, 2023

Overworked and Underpaid

Paralegal

Recommend

CEO approval

Business Outlook

Pros

My colleagues were charming and helpful.

Cons

During my last six months, I was extremely burned out and overworked. My supervisor continuously piled more work/projects on me — projects that were NOT in my job description. No raises, bonuses, or incentives were offered. There was no real support from management; they were disorganized and lacked good team communication. For an insurance company to be that cheap and inconsiderate of their hard-working staff was ridiculous. Their bottom line mattered more than their employees which was very apparent seeing as there was a rotating door of employees. Overall, NJM was not a good working environment, 0/10, would not recommend it.

1.0

Sep 17, 2023

Don’t waste your time

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

None that I can think of . The company is far behind in the industry and priorities have become profit over quality and it shows

Cons

The upper management is out dated and has a lack of experience. Nothing but tech issues and we are left to just restart as a solution. The ceo is incompetent and just announced we need to come back in 3 days a week because mistakes are being made and lack of employee development . I know at least 2 departments that are the face of the company, personal lines and claims, have been understaffed with a high tuner over for years. Instead of valuing their long time employees they simple just repeat the grass isn’t always greener ln the other side and we are almost fully staffed. The company used to value their employees. Now you just expected to figure it out. The company no longer is exclusive an open to the public. The rates are insanely high and when threats are given by customers they are going to switch there is literally nothing an Njm employee can do to help them cause Njm is now like every other corporate company. We have no jingles, no mascots, and no moral compass.

3.0

Aug 8, 2023

Decent Place of Employment

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Work-from- home flexibility, Health Care Benefits

Cons

Workload, compensation, work-life balance, strict policy's

Viewing 25 - 27 of 100 Reviews

Jobs at NJM Insurance

Solution Owner II – General Claims

Insurance Product Management Analyst, Associate - Hybrid

Licensed Account Representative (Customer Service) - Trenton

Administrator, Commercial General Liability

Salvage Representative