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      Nagarro

      Engaged Employer

      Nagarro reviews

      3.9

      82% would recommend to a friend

      (6,927 total reviews)
      avatar

      Manas Fuloria

      89% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Nagarro has an employee rating of 3.9 out of 5 stars, based on 6,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nagarro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      7K reviews
      4.0
      Feb 21, 2015

      Growing fast but needs significant improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think there are lot of Pros to this company. The most I like is that senior management is approachable. Other Pros include: 1. I have seen tremendous growth in recent times. 2. Flexible timings - It is a big respite to beat Gurgaon traffic 3. Salaries - Though not great but still not bad when compared to industry.

      Cons

      I also see a lot of improvement areas 1. Salaries and designations are too variable for same experience. People with 12-13 exp are director as well as senior manager. Salaries of tech lead can be much higher than QA lead. As the company rows, there is a need to bring parity into salary and designations. Infosys has faced same issue few years back and if Nagarro dont change its course it may also see same issues wrt employee satisfaction. There should be bands for both salary and designations. 2. More onsite opportunities - Good onsite team has lot of benefits as they act as company ambassadors and can even help company bag more projects. They can be eyes and ears for the leaders. Nagarro should invest more in placing onsite coordinators that can make good relationships with client. I have seen multiple instances where clients have complained about communication gaps.

      avatar
      Nagarro Response
      11y
      Thank you for taking the time to give such and insightful feedback about Nagarro. Yes, we do want to be a highly flat and flexible organization. Maintaining accessibility across and within all levels is a key part of that. Let me comment on the areas of improvement and the advice that you have for management. Let me try to answer your question about salary in a different manner. What does it take to be a Manager, or a Director, or a VP in any company. Sure, experience counts. But what also counts is capability. Nagarro has always been about talent, about brightest minds, about personal caliber - therefore we don't let experience alone be a criteria that supersedes these others. Instead, we take them all together. Having said that, we do have guidelines for experience required at each designation level, and any exceptions to these guidelines have to be approved by senior management. With that said, we do have bands for designation levels which HR works with when deciding compensations. Onsite opportunities are largely driven by customer needs. I agree with you that an onsite person adds a lot of value to the collaboration between the customer and us. Sometimes, the customer cannot budget for it (either by cost, or by time needed to be spent by their personnel in interacting with the onsite person). All of our key accounts do have onsite presence - for the same reasons as mentioned by you. We are investing a lot in newer technologies, packages solutions, and consulting areas - all three. Apparently, we are doing a bad job of disseminating this information internally (though most of what we do is mentioned on Yammer). Our very strong eCommerce practice is totally a result of investing strongly in Hybris. We are working on building an insurance practice by investing in key resources in that domain. We have hired people specifically for consulting in certain domains such as the Cloud. We do need to invest more in soft skill training at all levels, including the managers. The good news is that we have begun to do that. In the last 6 months, we have hired two dedicated in-house soft skill trainers. Your point about 360 degrees is interesting. We do have a 360 degree review for Associate Directors and Directors. However, it is designed in a way that it generates feedback for the person being reviewed instead of for HR. Perhaps we should roll this out at a broader level. Something that we will think about in the near future. I must say (and I can safely say this on behalf of the entire management team) that is the folks at Nagarro who inspire us. We have a number of really exciting people. Every time I meet some of them, I am totally energized. So, I would rather request you to keep up the good work and keep us inspired. Once again, thank you for your time in filling out this survey.
      4.0
      Feb 19, 2015

      Good Place to work

      Scm - build and release
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have work as SCM in Linux - Good place to work - Work life balance - Supportive Manager

      Cons

      - Require 360 degree feedback - Management should be strict about feedbacks.

      1.0
      Feb 17, 2015

      Not good for QA/Testing folks

      Software quality engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Decent salary for QA/Tester if you join after some years of experience and not as a fresher 2. Decent increments(more than industry standards) Cant recall any other pros so lets get to the cons right away...........

      Cons

      1.This is a decent company for developers but not at all for testers. Huge disparity in salary between testers and developers.No vision for QA/testing. For ex:- Freshers in testing get a package of 1.8 whereas developers get 3.5 or 4 and depending on college even 5.All other good IT companies(ex:- TCS,Accenture) pay the same initial package to freshers regardless of whether the domain is in testing or in development.. No growth for QA people. 2. Disparity in increments. Tester gets lower increments then developers even if both have the same rating. 3. Not much automation testing here and no vision for testing/QA. You would be lucky to get an automation project.Its mostly manual testing so in case you are an automation or white box tester joining Nagarro would be career suicide as your automation skills would atrophy. 4. No or very little onsite opportunities 5. Very negative work environment. I joined Nagarro 3-4 months back and with whatever interaction I have had with people who joined around the same time as me no one is planning to spend more than 6 months to a year due to the bad work environment here. Once you join and get the feel of things here,you would want to leave this company within 5-6 months. 6. Very difficult to change project. Project change requests are not accepted. 7. Very less in hand salary due to leave encashment and retention bonus policy.For ex :- On a package of 5 you get the same in hand as you would get at a package of 4 in any other company. 8. HR is useless and never responds to issues raised in internal portal.

      avatar
      Nagarro Response
      11y
      Thank you for taking the time to leave a review here on Glassdoor. And I apologize for taking such a long time respond to it. I was working on investigating some of the points that you have raised in this review. Let me try to answer the points that you raise - some are things that we can start improving right away, others will take longer. Regarding the salaries received by fresh recruits out of college who join in the Quality Assurance track, we do not have the lowest offers in the industry; nor do we have the highest. But of the companies that we studied, we have the highest annual raise for this track. The industry trends also drive the disparity between QA and dev salaries - which is also driven by what in general clients pay for these two different services. Having said that, with more automation and advanced QA services, this gap is bound to reduce over time. Nagarro does have a vision for testing - in the last two quarters, we have creating 3 different acceleration programs specifically for people in the Quality Assurance tracks. One Vice President and one Director are responsible for ensuring that our Quality Assurance services continue to evolve and become one of our strongest offerings. Having said that, it is an incomplete picture that you have when you say that we don't have testing projects. We have dedicated "testing-only" teams for a number of our larger customers - these teams are pushing the boundaries for automation testing as well - focusing on areas such as mobile testing, data quality testing, and performance testing for complex cloud deployment scenarios. With regards to CTC structure, as you know now, we have made changes to it. We no longer have a retention bonus component, and nor is leave encashment part of the CTC. In general, our work environment is not that taxing - on average, we spend less than 45 hours a week in office. Having said that, it is the nature of the industry that we work in where there will sometimes be peaks in our work. From an interaction within teams perspective, we do focus a lot on respect for each other. We focus on a flat organization, and yes, there shouldn't be a sir-ma'am culture. There isn't - we don't want it. But, I concede, we do need to do a more proactive job of rooting it out. Most people are allocated to projects where the skills that they are good at can be employed. If we didn't do that, it would be very counter-productive for us. However, there will be times when someone is deployed in a project where they either need to only use a subset of their skills or sometimes have to develop new skills. We do need to do a better job of communicating and explaining the context of project assignments to people so that they can understand better why they are assigned to a certain project - this is something that we are working on. Overall, I believe that the situation is not as bad as you think it is. However, there are areas that we can improve and we are improving. At the end of the day, because you feel this way, it is a failure on our part nevertheless. And this means that we have to work harder so that such experiences are not taking place within Nagarro - and we will. Let me thank you again to take the time to write a review here.
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