The I-9 and document verification process felt unclear and somewhat inconsistent.
Even after providing what was requested and participating in verification calls, I continued receiving follow-up requests without clear explanations.
Feedback often referenced technical issues (like photo clarity) rather than anything related to the actual eligibility to work.
After completing several hours of onboarding, I was unexpectedly informed that the hire would not move forward due to document concerns.
The final decision felt abrupt and not fully explained, creating a disappointing and confusing experience.