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      National Instruments

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      National Instruments Technical Support Group Manager reviews

      2.5

      33% would recommend to a friend

      (14 total reviews)

      Alex Davern

      100% approve of CEO

      3% positive business outlook

      Ratings by category

      5.0

      Culture & values

      4.8

      Work/Life balance

      4.0

      Career opportunities

      3.0

      Compensation and benefits

      2.5

      Diversity & inclusion

      2.4

      Senior management

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      2.0
      Dec 19, 2025

      Not so great anymore

      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a great place to work

      Cons

      Pay has always been below market but it had a good work environment. Now pay is bad plus work environment is horrible. Poor leadership and no room for growth.

      3.0
      Nov 4, 2022

      Problems, definitely. Moving in the right direction, yes!

      Technical support group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work/Life balance - Mentorship and investment in learning and development. For example, our department has increased L&D by 15% - Amazing people and teams that are kind (maybe to a fault) - Many reorganizations occurring - alignment with TSIA (technical support industry association) to enable better customer experience

      Cons

      - Information silos among internal organizations which makes supporting customer experience difficult - Not enough resources and head count - Many reorganizations occurring - slow moving

      Viewing 1 - 3 of 14 Reviews
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