Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Loved the people and great updates to the building!" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 13 reviews)); "Company culture is great." ((in 7 reviews)); "Supportive coworkers, bonuses, raises." ((in 7 reviews)); "Campus is great" ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

1.0

Feb 27, 2026

New rule for office attendance 4 days every week

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the people I work with

Cons

New rule that we have to be in office 4 days a week

4.0

Oct 14, 2023

Excellent company

Senior underwriter

Recommend

CEO approval

Business Outlook

Pros

Management was fantastic, culture, environment, work life balance.

Cons

Pay just still isn’t up to par with the bigger companies

5.0

Jun 7, 2023

Great Company

Claims supervisor

Recommend

CEO approval

Business Outlook

Pros

They truly care about the employees and emphasize a good work life balance. The training is thorough and there are many resources for any questions you may have. They trust their employees to get the job done and are flexible with regard to either hybrid or full remote options. The leaders in place have both technical and leadership ability. Something is really working here based on their positive combined ratio and employee satisfaction.

Cons

The systems are a bit cumbersome. They need a claim system where you can find everything quickly. This is a small price to pay for the culture they’ve built.

Viewing 58 - 60 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS