National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)
avatar

Tony Mercurio

87% approve of CEO

69% positive business outlook

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews
2.0
Apr 10, 2017

Company Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people there

Cons

Current leadership, recently acquired by Great American Insurance

1.0
Mar 23, 2017

Antiquated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch is nice, location is not a high traffic area. If you were in a sorority or fraternity you might do well here.

Cons

Antiquated in so many ways. Spreadsheets are used everywhere, very manual process driven, lacks remedial skill sets to be successful, will not focus on easy fixes that would streamline ops, be prepared to figure things out on your own and don't bother trying to find a manual, finding information is difficult at best and scattered across the organization via people. Tech is very old and lacks power to perform. Lack of well thought out designs and future planning. Your input to improve things will not go far or it will be picked up by someone else that will get credit for it. Women are typically not treated as equals. As a whole the organization is not very mature. If you are senior level, expect to take on the following in a position with no authority, manage projects with vague direction and shouldering the responsibility, expect your input to be disregarded, expect heavy/oppressive resistance to change, expect your emails will not be read, let alone understood, expect to spend a lot of time teaching and training the younger staff, expect to work in your off hours to catch up on work due to training, and expect that whatever you were doing that was successful in previous positions will be frowned upon. I.T. is inept, callous, judgmental. pompous and make fun of the user populous vs. helping out. Due to a lack of veterans or veterans having time to teach, expect a high volume of mistakes that could have been avoided and can be costly. Lacks a sense of urgency. I can confirm that there certainly is an in crowd mentality and expect the bare minimum from them. Work from home is a recent concept for the company, prior to that executive management refused to be open to this concept.

5.0
Jun 24, 2016

Awesome Company with Excellent Benefits and Employee Engagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

National Interstate is an awesome company! We have awesome benefits, employee engagement activities like monthly socials, company parties, community engagement initiatives, a wellness team, and the employees are so friendly and helpful. We have an affordable cafeteria program, onsite gym, and many other offerings to keep the employees happy. We also have Company Meetings every month which keeps us informed and lets us hear directly from the CEO.

Cons

I really can't think of anything. They actually listen to the feedback from the employees and make changes when possible to make improvements and continuously strive to be better.

Viewing 91 - 93 of 215 Reviews

Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.