National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)
avatar

Tony Mercurio

87% approve of CEO

69% positive business outlook

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews
5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

NATL is a great place to work with great benefits and coworkers. After an over decade in the industry, this is by far the best place that I’ve ever worked.

Cons

The systems are not amazing, but that’s changing soon hopefully.

5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time with National Interstate. The work was challenging (in a good way) and my department had a very fun group of people that kept work entertaining. I always felt supported by management and other underwriters to work together. I never felt like I was blamed for mistakes I made and my manager worked to help me instead of criticizing. There was no pressure to quote enough business or hit new business goals (as an underwriter at least), the main focus was on profitable underwriting. It’s a larger company with a small company feel. Very local and a lot of people start their careers there. If I hadn’t moved states, I probably would have worked there for at least 10+ years. Very good career development and pathways to grow your career as long as you’re willing to speak up about your ambitions. They primarily promote from within and I saw it in action.

Cons

Like a lot of insurance companies, some of the systems are a little outdated. They’re in the process of updating critical systems, but it’s a constant work in progress. Some of the processes can be tedious.

Viewing 118 - 120 of 215 Reviews

Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.