Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 24 reviews)); "Good benefits and hybrid work arrangements." ((in 14 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 12 reviews)); "Great culture" ((in 11 reviews)); "Campus is great" ((in 8 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 11 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 7 reviews)); "There’s no diversity." ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(55 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Compensation"

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3.0

Dec 17, 2021

Great place to start career

Senior business development specialist

Recommend

CEO approval

Business Outlook

Pros

This is a great place to start your career as you get exposure to a lot of people inside and out along with a ton of experience. You work with a lot of really smart and driven people, and the work life balance is pretty fair. They seem to push taking PTO when you want and there is never an issue getting time off.

Cons

There is a major lack of career development and there is no path for advancement. Pay is also pretty far below industry average compared to the amount of work you do and what you are doing for the company. My personal feeling is that senior management also does not view the Business Development role as necessary.

5.0

Jun 11, 2021

Great company working hard to get better and better

Claims

Recommend

CEO approval

Business Outlook

Pros

Really interesting work where you’ll learn a TON. Great commercial claims experience. Fun culture - love the work being done with diversity and inclusion Great place to start or grow your career for the long haul. Tremendous growth and opportunity. Work from home flexibility and great referral bonus.

Cons

Multiple systems but gets the job done and working towards a single platform. Customers can be demanding but it’s claims.

2.0

Feb 1, 2021

A good place to start, not stay

Claims representative

Recommend

CEO approval

Business Outlook

Pros

The introductory experience for newly graduated young professionals is very good, especially for those in the Ignition program. Decent PTO offering. Nice facilities. Competitive pay.

Cons

There’s a suffocating culture of fear in the claims department. People are constantly under threat of being fired. Upper management is totally unaware of the daily work and processes that the claims department performs, and therefore makes many miscalculated and misdirected decisions. Systems are complicated and hard to navigate. Performance is not measured with any specificity and expectations constantly change without any direct notice to the employees they affect. Extremely high turn over leads to constant reshuffling of workloads and confusion about leadership. HR will not assist employees with issues. Toxic “good ole boys” club culture - if you’re not accepted by a certain group of higher up men, you will be openly ridiculed and made fun of. Most people who work here are absolutely miserable.

Viewing 22 - 24 of 55 Reviews

Jobs at National Interstate

SR Application Engineer -Hybrid/Remote

SR Application Engineer -Hybrid/Remote

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Great place to start career

Great company working hard to get better and better

A good place to start, not stay

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