Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Good benefits and hybrid work arrangements." ((in 13 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Nice campus with convenient access to highways" ((in 9 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 10 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 6 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salary is a little lower than market." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

1.0

Jun 12, 2018

Don't walk run as far as you can!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commute, facilities, bonuses, parties and co-workers.

Cons

Do not walk run from this company. The claims department is always understaff. With the transition to Great American most roles are now hourly and no longer exempt. So if you fall behind there is no catching up. Management offers no assistance to their employees. Diversity is non-existent so if you are a minority, I would highly recommend looking elsewhere because you will never get promoted. They like youth at this company and not experience.

2.0

Oct 14, 2017

Staff Accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of direct interaction with upper management including VP of Finance and CFO

Cons

Extreme work loads, long hours, weekends, and never positive reinforcement for good work. Only the bad is noted, very very poor management

1.0

Mar 29, 2017

Slow to Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO, lunch, a few execs are trying to implement change for the better and bring the company into the 21st Century, Potential exists.

Cons

Too much micromanaging from execs. Pay and Bonus sub-par. Way too slow to implement change.

Viewing 25 - 27 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

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Ratings by category

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Reviews by job title

Don't walk run as far as you can!

Staff Accountant

Slow to Change

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