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National Multiple Sclerosis Society

Engaged Employer

National Multiple Sclerosis Society reviews

2.9

38% would recommend to a friend

(437 total reviews)
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Dr. Tim Coetzee

54% approve of CEO

37% positive business outlook

National Multiple Sclerosis Society has an employee rating of 2.9 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Multiple Sclerosis Society employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.5 stars).

Reviews by job title

437 reviews
3.0
Aug 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Important mission and many wonderful volunteers, especially at the “hands on” level. For both employees and volunteers there are opportunities for professional learning. Pay and health benefits for employees are competitive. There are some meaningful attempts at transparency in decision making. There is a level of professionalism sometimes lacking in non profits. The Society is the largest funder of MS research in the world. Most treatments would not exist without their support. So - there is pride in being part of that.

Cons

I had a good career at the MS Society. I performed work I was proud of. I had a chance to make the world a better place, and to use my best skills in the service of those things But- I still struggle with the bad taste left in my mouth at the end of a nearly 20 year career. Here’s why: 1) I was part of a senior management team that met regularly. There were many on the team that out ranked me. Yet I was a member. And I contributed. On my departure (voluntary) the CEO refused to acknowledge my departure with an email. A courtesy she gave others on the team with a higher rank. Am I on the team or not? —- Gut punch. 2) I attended a last meeting of my local leadership team at which the CEO informed my supervisor he should have given me “a pass”. I was still a loyal advocate. Why exclude me? Just because I’m leaving doesn’t mean I can’t contribute. I’d get it if I was fired but.... 3) I got no exit interview. Seriously? 19 years? Come on

1.0
Nov 11, 2017

Development Manager

Recommend
CEO approval
Business Outlook

Pros

If you are someone who hates accountability, likes to work remotely, likes having a boss who is in another state then this is the place for you.

Cons

Way too many to mention but some are: very low salaries, they've been operating in the red for so many years due to event reliant structure, Sr. Leadership is clueless and misguided, everyone working "remotely" has made this is organization of no accountability and employees have free reign to do whatever they want, they aligned last January to become regions not chapters but left "Chapter Presidents" in place with LARGE salaries and no purpose - no one knows what they do (even themselves) and they hold no relevance to the organization, there are meetings after meetings after meetings talking about what needs to be done, etc., and how they're going to "get there" but nothing ever gets done! They are an organization who's board is blind to the horrific morale and extremely high turnover rate (half the staff in NYC quit within the last 10 months!) and who are allowing the national president and her staff to make decisions crippling the organization. WAKE UP National Board and DO something now! It's disgraceful.

2.0
Oct 9, 2017

Just don't.

Recommend
CEO approval
Business Outlook

Pros

Volunteers, clients and participants are inspirational. Staff is dedicated and puts mission first.

Cons

The leadership is not included in the above statement. Innovation is not encouraged at the MS Society, and the top heavy leadership is creating and rewarding uninspired work/employees. Those employees that are "in the trenches" are making half of what their supervisors are making while being expected to do twice the amount of work. Even though I was an employee who was committed to the mission, increased revenue while in my role, and consistently given exceptional reviews, I was overlooked for growth opportunities and grossly undervalued. This was also the case for some of the most hardworking and dedicated colleagues I have ever worked for/with. It's only after having left the organization that I'm able to see just how dysfunctional and toxic the work environment created by the leadership truly was/is.

Viewing 1 - 3 of 437 Reviews

Glassdoor has 500 National Multiple Sclerosis Society reviews submitted anonymously by National Multiple Sclerosis Society employees. Read employee reviews and ratings on Glassdoor to decide if National Multiple Sclerosis Society is right for you.