Does National Restaurant Association pay their employees well?

According to anonymously submitted Glassdoor reviews, National Restaurant Association employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at National Restaurant Association. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at National Restaurant Association?

21% of National Restaurant Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Restaurant Association 2.7 out of 5 for work life balance, 2.3 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at National Restaurant Association?

Manager (13) , Director (7) , Anonymous (3) , Certification Specialist (3) , Intern (3) , Contractor (2) , Coordinator (2) , Customer Service (2) , Editor (2) , Marketing (2) , Product Manager (2)

What are the pros of working at National Restaurant Association according to real employee reviews?

"The benefits are great." ((in 35 reviews)); "Nice office space." ((in 8 reviews)); "Great people, overall." ((in 6 reviews)); "The office is beautiful and inviting." ((in 5 reviews)); "Great coworkers at the lower levels" ((in 4 reviews))

What are the cons of working at National Restaurant Association according to real employee reviews?

"leadership is weak" ((in 14 reviews)); "The culture is toxic" ((in 9 reviews)); "CEO is absolutley clueless." ((in 7 reviews)); "poor culture and senior management" ((in 4 reviews)); "Making Paralysis at Management Levels: Many managers and directors are either unwilling or unable to make timely, informed decisions." ((in 3 reviews))

What are employees saying about National Restaurant Association layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Restaurant Association layoffs and their outlook for job security at National Restaurant Association in 2026.

What are the top reviewed National Restaurant Association locations?

Chicago , Washington , Orlando , Madison , Minneapolis

National Restaurant Association reviews

2.3

21% would recommend to a friend

(141 total reviews)

Michelle Korsmo

11% approve of CEO

14% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (141 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Restaurant Association has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Restaurant Association employee rating is 38% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

141 reviews

3.0

May 27, 2016

Great benefits, poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are wonderful, lots of vacation and paid holidays, get to attend the restaurant show every year. opportunity to move up if you are liked by your manager and play suck up

Cons

Chicago office was often forgotten about by leadership in DC, too many individuals who have worked there forever and have lost perspective with current business climate

National Restaurant Association Response

9y

Thank you for sharing your point of view. Even though we're a relatively small organization (~250 team members), we do face the challenge of having multiple locations, as do many businesses. According to our 2014 and 2015 employee engagement surveys, our team members rated our association - as a great place to work - above the norm for world-class companies. Chicago-based team members rated us even more highly than they have in the past. In the past year, we've also upgraded our office environment in Chicago and will continue to look for further opportunities to create positive work experiences across our organization.We will continue to work to get better.

5.0

May 10, 2016

Evolving Organization

Manager

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and great benefits. Super affordable insurance plan (I have never pay this little for such a great coverage), transportation subsidy, 100% match and vesting on 401k plan from day one, tuition reimbursements, free snacks, company events, etc.

Cons

The organization is going through some very much needed change at this time, some are happy and some are not. This is not necessarily a negative thing, I don't feel like I am in the dark as communication is being shared with us.... However, people hear what they want to hear and will have their opinions regardless.

National Restaurant Association Response

9y

Thank you for your insights. I'm happy that you value being a member of our team. We are making changes to realign our leadership with our organization's mission and strategic plan. As you've noted, the restaurant and foodservice industry which we support is dynamic and is constantly evolving and so must our organization.

1.0

May 7, 2016

management

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great benefits/ company outings. esp when your not being forced to attend

Cons

Need to reevaluate management from the top to the bottom. Esp Operations and HR Organization is not for the workers that do the work. They are only for themselves.

National Restaurant Association Response

9y

Thank you for this perspective. I would welcome the opportunity to discuss with you directly. Our organization's team member handbook clearly states that on-the-job intoxication warrants disciplinary action, up to and including termination. We also offer the benefit of our employee assistance program to help team members identify and successfully treat personal problems including alcohol abuse.

Viewing 112 - 114 of 141 Reviews

Jobs at National Restaurant Association

Instructional Editor and Testing Specialist

Strategic Product Manager

Policy Director, Technology and Innovation