National Vision reviews

3.2

46% would recommend to a friend

(917 total reviews)
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Alex Wilkes

28% approve of CEO

43% positive business outlook

National Vision has an employee rating of 3.2 out of 5 stars, based on 917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Vision employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

917 reviews
4.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Optometrists are salaried employees. Benefit packages include vacation, PTO, 401(k), stable paycheck, healthcare benefits, continuing education; competing companies rarely offer these . A good stable career if you can handle the pace at busier stores. Compensation is usually higher than the competition but patient volume may account for that (see "Cons"). Each district has an "Area OD" who is available for mentoring and administrative purposes (work schedule). Pre-testing and ancillary testing is done via optometric technicians. Most staff members are cross-trained in reception, pre-testing and sales. A good chance to build your own "practice" if you stay long term in one location. Mostly primary care and refractive cases; ODs may see a lot of pathology if patients do not visit a PCP regularly. CEO and Regional Vice Presidents are very approachable. Great relationships via networking with the other optometrists in the company.

Cons

Busy season can be challenging with increased patient volumes. Hard to achieve "sales goals" which include exam goal count. A good percentage of patients may not speak English so being bilingual is a plus. Management and OD may clash over certain issues (each store location has a different story). High turnover rate for upper management (district managers). Some district managers and general managers are not very OD-friendly. Very tight payroll for the staff so some locations feel understaffed and staff routinely complain of being underpaid. Once a staff member is fully trained and becomes really good at their position, usually he/she is usually lured away to another company with higher pay. 60 day notice is required for an OD to leave the company.

2.0
Apr 11, 2014

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

The company has a lot of great employees

Cons

It really sucks that you can never really make it anywhere in the company if you are hired as a sales associate because they hire people with no optical experience for manager positions. No real incentive to try hard and management does nothing but make you want to quit. Pay is not worth the stress.

3.0
Apr 8, 2014

A good company to work for but..............

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits, is thriving, and has some great people working for it. The company is growing which is great in this economy.

Cons

The company is growing, but staff in some departments at home office are not and have not been increased to accomodate the growth. There are people in those departments who never get "caught up" in their workload while others have no or little stress and go home on time every day. Others work extended hours every day and still don't get ahead. There are a lot of people with tenor in the company who have not been rewarded or promoted even though they work hard and are very loyal to the company. They deserve it but get overlooked or ignored by upper management. On the other hand, they hire in new people with big titles and more money.

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Glassdoor has 940 National Vision reviews submitted anonymously by National Vision employees. Read employee reviews and ratings on Glassdoor to decide if National Vision is right for you.