National Vision reviews

3.2

46% would recommend to a friend

(917 total reviews)
avatar

Alex Wilkes

28% approve of CEO

43% positive business outlook

National Vision has an employee rating of 3.2 out of 5 stars, based on 917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Vision employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

917 reviews
2.0
Jun 15, 2022

Great first job

Recommend
CEO approval
Business Outlook

Pros

You can move up quickly into management, there’s different ways you can get certified ABO or tech certifications. They do give you a raise with them. Dental benefits are amazing. Free glasses once a year and 50% off employee discount on anything for yourself all the time within 30 days of start and for family once a year.

Cons

Pay is the worst in this field compared to competitors. Originally it was $11 and they have raised it to $13. Management should only be promoted from within but that wasn’t the case for a while and there is not enough training or training assistance for new employees nor General Managers. If the company invested in trainers or a better system to help management with training there would be much more success in the stores and customer service. Worst turnover rates and really low retention of current staff. There’s no open door policy or support. It was more of here’s 2 weeks worth of training and that’s it that’s all you get. There’s no consistency in stores, every store operates differently and it should not be like that there should be stricter set rules of operations with management that is trained for 90 days on every position in the stores, just as you would train each position individually. There is too much reliance and leaning towards associates who have no title or pay to handle operations like a manager. There really isn’t much growth after General Manager, unless you’re willing to move districts or even state to be a District Manager.

3.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people and will give you a pair of glasses and discounts

Cons

One person will wear multiple hats throughout the job without the pay. Also they won't let you grow even when you asked to learn more.

3.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary/pto/benefits/bonuses/401k/not having to do insurance

Cons

Busy days, working Saturdays is the biggest complaint, high turnover with staff

Viewing 184 - 186 of 917 Reviews

Glassdoor has 940 National Vision reviews submitted anonymously by National Vision employees. Read employee reviews and ratings on Glassdoor to decide if National Vision is right for you.