National Vision reviews

3.2

46% would recommend to a friend

(302 total reviews)
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Alex Wilkes

27% approve of CEO

43% positive business outlook

Reviews by job title

302 reviews

Reviews about "Compensation"

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4.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I received a fair starting salary, and have received raises every year I have been there. Management is very approachable especially at meetings. Senior management such as the CEO is available for questions.

Cons

I think the emphasis on money and not on patient care is over emphasized. I realize all businesses have to have a metric to judge how well things are going, but the budget keeps rising each year and I honestly think they are maxing out that number. That is, business is flat, to negative each month and so the blame game starts. It filters from the Area manager to the district manager to the store manager. If upper management thinks we have some secret pipeline to our patients wallets, they are mistaken. With the rise of the internet for glasses and contacts we are being severely tested. My commission is usually just out of reach, especially this year--4 months in and no bonus. They need to make it fairer. I know we are not supposed to compare, but in the 5 or so years I've been here I make bonus maybe 1/3 of the time. I hear other employees making it most months.

1.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule for students and part-timers. Walmart allows for quick shopping during lunch or after a shift. Most of the time working with other people so not overwhelmed if a lot of customers come in at once.

Cons

Underpaid workers and no appreciation for hard workers. Those who do not work are not reprimanded and make their own schedules, including the manager. Manager calls out employees who are 1-2 min late when manager is late at least 30 min-1hr everyday causing upset customers because store is never opened on time. In addition the manager comes in half the time smelling like alcohol. Unrealistic stretched budgets and units goals which are not reachable. If you don't meet your goals you never get commission (btw it's usually 1% commission). Moral is always low among workers because the company will have you work full-time hours or even overtime but still consider you part-time (ie no benefits,low pay, no PTO).

4.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Optometrists are salaried employees. Benefit packages include vacation, PTO, 401(k), stable paycheck, healthcare benefits, continuing education; competing companies rarely offer these . A good stable career if you can handle the pace at busier stores. Compensation is usually higher than the competition but patient volume may account for that (see "Cons"). Each district has an "Area OD" who is available for mentoring and administrative purposes (work schedule). Pre-testing and ancillary testing is done via optometric technicians. Most staff members are cross-trained in reception, pre-testing and sales. A good chance to build your own "practice" if you stay long term in one location. Mostly primary care and refractive cases; ODs may see a lot of pathology if patients do not visit a PCP regularly. CEO and Regional Vice Presidents are very approachable. Great relationships via networking with the other optometrists in the company.

Cons

Busy season can be challenging with increased patient volumes. Hard to achieve "sales goals" which include exam goal count. A good percentage of patients may not speak English so being bilingual is a plus. Management and OD may clash over certain issues (each store location has a different story). High turnover rate for upper management (district managers). Some district managers and general managers are not very OD-friendly. Very tight payroll for the staff so some locations feel understaffed and staff routinely complain of being underpaid. Once a staff member is fully trained and becomes really good at their position, usually he/she is usually lured away to another company with higher pay. 60 day notice is required for an OD to leave the company.

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