Nationwide reviews

They re-organized the North Claims claim offices and closed them all and has just one claim office in Raleigh, NC. I was given the chance to move to Raleigh but I could not make that move due to personal and family obligations. We all had lap tops and could work from home when it was good for the company.(i.e. due to bad weather and the claim reps couldn't not make it to work due to snow or ice on the roads). However, when we needed to work from home when it was good for us they said no. I could have kept my job if they would allow for telecommuting. Which our job was entirely on the phone so it was possible. However, they didn't want to allow that.

They will use a simple typo as grounds to not pay you all the commission you have rightfully earned. Call center environment that is micromanaged by upper management that couldn't do the job if their life depended on it. pay scale and job expectations have adopted a habit of changing more than a couple times a year, with little or no warning.