Navan reviews

4.0

76% would recommend to a friend

(1,011 total reviews)
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Ariel Cohen

77% approve of CEO

78% positive business outlook

Navan has an employee rating of 4.0 out of 5 stars, based on 1,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits are good but are typical of any startup: unlimited PTO, free food, beer fridge, fitness reimbursement, etc.

Cons

The tech bro (and girl) office culture is one filled with favoritism and frequent hints of racism. Of the 100+ people, you can count the people of color on two hands in the New York, San Francisco, Palo Alto, and Chicago offices. Chicago, of all places, has one POC. Despite not performing, several of the white salespeople have been promoted while the POC are written up and have their jobs threatened for not hitting quota. Racist expletives can be heard playing in music from the office speakers at any given time in New York despite it visibly making the African-American employees feel uncomfortable. You won't find many minorities in positions other than frontline sales and support and based on the racist jokes one of the investors made when he came to the New York office, that likely won't change any time soon.

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Navan Response
6y
As the head of our NYC office, this was so hard to read. I have so much pride in the culture the NYC team has built and respect and diversity are two things that are personally very important to me. That being said, I'm really disappointed to hear about your experience and wish you would have shared this with me sooner. Ownership and direct feedback are such huge parts of our culture and I know our NYC office wouldn't be where it is without the team embracing those values. Please note that you, as with everyone in our office, can reach out to me or our people team at any time should you feel uncomfortable for any reason. I'll personally be addressing every concern you've raised and would also encourage you to reach out so you can help contribute to building an amazing culture!
1.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

- Rapid growth - if you want to say you work for a company that is hypergrowing, TA is the one - Gaining fame/namesake in the market (for both tech and travel) - Relatively fast career progression and title/level changes (if you are favored by decision-makers) - Friendly and helpful recruiters and recruitment coordinators

Cons

- Slow and inexperienced HR (outside of recruiting). Benefits/immigration folks are not clear on what they're doing - No mental health support or insurance - Career growth based largely on favoritism and nepotism - Micromanaging leaders (managers and C-level execs alike) - Constant excuse of "we are a start-up, we'll work on it" when faced with problems or honest feedback - Rigid leaders and ideas in finance & legal that slows down work

2.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- catered Lunches every day - unlimited Paid time off - unlimited snacks - travel stipend - genuinely smart/hardworking people

Cons

As a job seeker, its important for you to know the truth. Overall company culture- If you are in the interview process right now, the recruiter is probably selling you on how great the culture is and telling you how we just raised 54mil. But are they telling you that most employees are overworked and, for a lot of departments, underpaid? That instead of addressing this, we spend thousands of dollars on useless marketing events? That there is a culture of fear and intimidation. That if you dare to give feedback or disagree with something, you will have a target on your head? That people are only looking out for themselves and will drag you down to get to the top? Promotions/Raises- Promotions are heavily based off of favoritism. There is no actual criteria for earning a promotion. Working hard will not get you there. Saying the right things to the right people will. Good luck getting a raise because that's apparently not a thing here. You wont even know what you need to do get one. Even if you do get a promotion, most of the time it wont come with a raise. They will expect you to do more work for the same amount of $ and take advantage of you. Based on the other reviews I've seen here, someone from the HR team is going to probably respond to this and say "they are working on this/building this out" but I wouldn't hold my breath. It was acceptable not to have anything when we were a 100 person company but we are at over 800 employees now. Plus, the damage has been done. People who were never adequate enough to lead/manage are eroding morale and driving out their employees. Management: I would safely say 85% of the managers are unfit for the position. Most of them have 0 to little experience managing people and only got there because of tenure. Managers play favorites and desperately need cultural competency and diversity training. Employee Resources- Until this day I do not have a clue who our HR business partner is. Employees are not given information on who they can go to to safely share feedback. Employees do not have the tools to help them succeed or grow internally. The people team prioritizes planning happy hours over providing us with things we actually need. Diversity- You'll hear the executive team brag about how diverse we are all time but that's certainly not the case. Its nothing more than a marketing tactic and management has no interest in making it a priority. The response given when an employee asked if we were going to focus on it was along the lines of "its not a problem yet [lack of diversity], so no, but feel free to start it if you want ". People of color and other minorities do not feel included or represented in upper management. Overall, I do not recommend working here. While the company is building a great product, there are so many issues that are going unaddressed and the culture is suffering because of it.

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