A good product managed by a poorly run company that hid behind their amazing perks
Pros
TripActions actually has a great product, mainly because most competitors are stuck in the 90s. But TA has kept up with modern technology and design principles. They will for sure be a leader in the industry in the years to come as long as they do the bare minimum of keeping up with the times. Pre-COVID: - Free breakfast, lunch and snacks - Nice office space with a coffee bar manned by private baristas - Generous travel and wellness stipends - Most employees are very friendly - Free beer after 4PM - Free shuttle from CalTrain
Cons
Pay is a little lower than market value for a Palo Alto tech startup, but the perks really made up for it. But once COVID happened, about all the perks were taken away, which made it hard for the leadership team to hide their incompetence by distracting us with free food and drinks. What makes the product so good is the sleek design and incredible price model, but a lot of energy and resources are spent on building really useless features that only 1% of all users have even bothered to look at.
