Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (104) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 87 reviews)); "Great people and always busy." ((in 39 reviews)); "Good work environment and people" ((in 17 reviews)); "Flexible scheduling to work around military life" ((in 15 reviews)); "They have a good work/life balance" ((in 11 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 96 reviews)); "poor management and very hot" ((in 49 reviews)); "The higher level managers don't treat their employees that well." ((in 22 reviews)); "5) Favoritism again." ((in 13 reviews)); "Upper management is completely disconnected from the sales associates." ((in 10 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Groton , Newport , Lemoore Nas , Santa Rita , Patuxent River , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

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Navy Exchange

Navy Exchange reviews

3.1

57% would recommend to a friend

(183 total reviews)

R. J. BIANCHI

75% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

183 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 12, 2014

Department Manager

Department manager

Recommend

CEO approval

Business Outlook

Pros

The Benefits, Salary, Retirement, and the Associates, make you feel like your family. They really care about each other and it shows. As for upper management, that's a different story.

Cons

If you weren't in their "high school click" your out!

5.0

Aug 15, 2014

Trustworthy, reliable, and at times challenging.

Graphic design

Recommend

CEO approval

Business Outlook

Pros

Pay is slightly above average for the area, but includes pension, 401K, increasingly more paid time off (after 3 years I was getting 6 hours per pay period. capless sick pay, all federal holidays are paid holidays, long term disability, shopping privileges at Navy Exchange and www.mynavyexchange.com. All around excellent company to work for which cares very much about your longevity and well-being

Cons

At times, it can be difficult to complete projects to your liking due to 'red tape'. Many people have input and because of that, your end result may not be what you had in mind.

3.0

Jul 25, 2014

Varies from day to day

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The benefits are good, paid vacation and sick leave accumulates quickly. The atmosphere is pretty laid back- most days working at the NEX is fun. It can be fulfilling explaining to the retired sub vet how to use skype on his new iPad so he can keep in touch with his grandchildren in another part of the world. Training is hit or miss- I feel they overemphasize some things and others not enough, but I guess that happens everywhere.

Cons

The pay is low- minimum wage to start, and slow growth after that. Management tends to forget we exist until someone higher up is coming then it's a mad dash to perfect the store (which was fine to begin with). Promotion and recognition seems to be based more on who you're friends with than what you do on the clock. I work in a smaller store and it can be frustrating when we don't carry the same products the bigger stores do.

Viewing 169 - 171 of 183 Reviews

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Jobs at Navy Exchange

Human Resources Representative (Full Time w/Benefits)

GUEST SERVICE REPRESENTATIVE II (PART-TIME)

CUSTOMER SERVICE CLERK (PART TIME)

SUPERVISORY SALES ASSOCIATE