Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

663 reviews
3.0
Feb 9, 2026

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good discounts Good management Fun place to work

Cons

Regular coworkers are a bit rude to seasonals

2.0
Jan 27, 2026

Good company, needs lots of work

Recommend
CEO approval
Business Outlook

Pros

Benefits are great - perhaps some of the best in the work force. Employees can shop at NEXCOM if they are civilian - meaning if they don't have a military ID (retired/active/reserved or military dependent ID.) Doesn't "shut-down" when the government does, as they are NAF and get nothing from Navy/US Government.

Cons

NFs are not paid as much as NA/NS ranks. Doesn't understand their customers anymore. HQ does not listen to the "lower" management They are not modernized - despite saying they are. Their hardware and software used in DCs and in stores is outdated. Can't compete with Wal-Mart, Amazon, and Target. Especially online. No real room for advancement. All of HR information is only accessible via work computers - can't access outside of work. HR is a revolving door in my region.

Viewing 232 - 234 of 663 Reviews

Glassdoor has 698 Navy Exchange reviews submitted anonymously by Navy Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Navy Exchange is right for you.