Neighbor Software Engineer reviews

4.4

86% would recommend to a friend

(7 total reviews)

Joseph Woodbury

100% approve of CEO

86% positive business outlook

Reviews by job title

7 reviews
5.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

So many great people that know so much. I have learned so much here, and I know I’ll keep learning. I’ve always felt heard by my superiors and I feel like I have a say in what projects I work on. We are always encouraged to spend our time on the most valuable things. Overall awesome culture with lots of awesome people.

Cons

At times the self-organized nature of our engineering organization can leave you without a clear idea of what to do next. It’s up to you to take initiative and decide what projects you want to take on.

5.0
Jan 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I think the best reason I've enjoyed working here so far is the community and culture that Neighbor has. I enjoy coming to work everyday as I look forward to working with everyone across the engineering organization, and the company as a whole. Everyone is friendly and thinking of how we can help each other help the company succeed. There is a persistent culture of learning and technical excellence, even as the engineering teams are working to define company standards and approaches. Compared to my last position, the work-life balance has also been great. There is definitely a focus on getting things done versus simply maintaining a presence at a desk. The team leads have been very accommodating when life issues arise and have been as flexible as I could hope for. I've also really enjoyed the autonomy and the trust the company places in engineers. We identify needs and work with stakeholders ourselves, then work with the other engineers to design, implement, and deploy solutions that go on to have an immediate impact. That trust extends all the way from the leadership team as well. I was initially a bit hesitant about none of the founders being part of the engineering organization, but they have shown a great understanding of engineering processes and allowing the engineering org to do our thing. Finally, there is simply the growth potential here in terms of personal/career growth and equity. For the former, as soon as you've started, you're sitting down with the team to understand the existing systems, the problems being faced, and identifying ways to solve them in this context while ramping up. There's work to be done in every facet, so you can work in whichever way you feel will have the greatest impact on helping the customer. As for the latter, come in for an interview and Joseph will talk about the size of the market we're addressing, the fundamental ways we can help our customers, and show you how we're already giving people an experience to rave about. And we're just beginning. I think the executive team has the challenge before them of maintaining this culture as the company continues to scale, but they seem to have a great foundation to start from.

Cons

The easiest thing to point out is probably the benefits and maybe compensation. Simply put, you could probably maximize your short-term total earnings in terms of monetary compensation and benefits at a more established company, especially a FAANG or other large, name-brand tech company. The leadership is aware of that, and one day they want to be in a place to do so, but the reality is that the company is still a startup that's scaling, and will have to come with time and success. This is more than an empty promise, they have increased PTO from 15 to 20 days this year for example. This is simply a trade-off you'd have to weigh against the growth potential. That said, in the context of a startup, I think the benefits are fairly good. It's been a nice sweet spot of catching a rising company in growth mode while also not having to resort to going without insurance or eating ramen as you work in a garage somewhere. As a startup company, things that have already been put in place in other, more mature companies are still being worked on. People here work in many roles and do many things as we're all working together to make things work. As a result, your day to day will be less structured and organized than it might be in a similar role at a more mature company. The engineering org is also younger and not as diverse as I'd hope to see. This is something that Neighbor is trying to fix with new hires that have more experience. Lastly, Neighbor has made a bet on largely being an in-person company. We do have Monday as a designated work-at-home day (if you wish, about 10-20% of the company is still in the office), and most meetings accommodate remote attendance. But the expectation is that the company will largely be on-site and in-person, as conditions permit. If being 100% remote is something important in your next position, then this may not be the right place for your next career move.

2.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The only good thing I can say about Neighbor is that they are a startup. As a software engineer, that meant I was able to write visible code and have a real influence on the product.

Cons

The health benefits they offer are a joke. They touted their plans as broad and great coverage for any situation, etc. but basically all the options are catastrophic plans. I worked 40+ hours each week, and each week during my performance review or 1 on 1, I was repeatedly told that I wasn't giving enough, that I needed to work more, that my effort was mediocre at best. I stayed up once until around 11pm working on a high-priority task, and in my review that week I was told "We expect to see more of that." The CEO, founders, CTO, and many engineers I worked with were not neurodivergent accommodating. I have ADHD, which means I need to take breaks every now and again to stay motivated and productive. Any time this happened it seemed like I was abandoning the team to go on vacation to the Bahamas for a month. They love to micromanage, and are not willing to adopt or even entertain any style of work other than head down coding for 8-12 hours/day. They also don't employ any Project Managers, which means engineers are expected to do their own user and market research, create their own roadmaps, epics, stories, tasks, etc. Oh but don't let that encroach on your 12 hours of coding every day! I was told when I was hired that project management is an unskilled position, so the engineers are better off doing that work. They might as well have said "janitors are unskilled, so we expect you to empty the garbages, clean the toilets, and vacuum each night." Just because something doesn't require a fancy degree doesn't mean it's a useless position. When I joined most of the company was working remote due to COVID, but as soon as everyone had the chance to get vaccinated they required everyone to come back to the office. For some industries, this make sense. For a software team, the only reason for this is to better micromanage the developers.

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Neighbor Response
5y
Thank you for sharing. Wow, that's definitely not the employee experience we're seeking to build here at Neighbor. I recently joined as the VP of People and am working with the team on ways we can get even better. I know our CEO has an open door policy and I hope you took the time to share this feedback with him before you left Neighbor. If you do want to discuss more, please reach out to hr@neighbor.com. I'd love to discuss and learn how we can improve.
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