Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "Advancement Opportunities" ((in 8 reviews)); "Neighborly UK offers a fair work/life balance." ((in 6 reviews)); "Great training and support." ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Poor compensation and benefits." ((in 15 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 12 reviews)); "Definitely cult like for minimal pay." ((in 11 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 9 reviews))

Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)

Mike Davis

56% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

5.0

Dec 16, 2024

Friendly

Property manager

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment and genuinely caring people to work with

Cons

Be prepared to drive to properties.

5.0

Dec 10, 2024

Great Place to Work with Strong Code of Values

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Neighborly is a well-run company with strong brands that provide useful services to homeowners. They also provide useful services to franchise owners to help them grow their businesses.

Cons

Some of the Neighborly brands are better investments for franchise owners than others. If you're looking to become a franchise owner, make sure you look into different brands and consider the financial performance of each.

Neighborly® Response

1y

Thank you for your transparent feedback. We are always open to new ideas and different perspectives.

1.0

Dec 7, 2024

Marketing Needs a Dramatic Overhaul

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I had the privilege of working with a talented group of coworkers and the new CEO shows a strong understanding of the challenges ahead.

Cons

One of the most pressing issues was the toxic atmosphere created by marketing leadership. Leadership often employed gaslighting tactics, making it difficult for employees to voice concerns or feel valued in their roles. This manipulation, coupled with unrealistic workload expectations, leads to burnout among team members. It was disheartening to see dedicated employees being overworked and under-appreciated while others were allowed to remain complacent, receiving compensation for minimal effort. Additionally, the high turnover rate in the marketing department is alarming and speaks volumes about the underlying issues. Departures are frequent, yet there seems to be a lack of genuine effort from management to address the culture or to retain talent. High turnover not only disrupts team dynamics but also jeopardizes project continuity and franchise owner growth.

Neighborly® Response

1y

Thank you for your candid feedback regarding challenges within the marketing department, We acknowledge your concerns and it is our priority to foster a culture where every associate feels valued and heard. Since you left your review, our new CMO has worked very hard to evaluate the needs of the team and has made several changes that will have positive lasting impacts on the marketing department. We recognize the importance of open communication and encourage all team members to share their thoughts and concerns with their manager or People Services. Thank you again for your valuable input.

Viewing 55 - 57 of 271 Reviews

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Friendly

Great Place to Work with Strong Code of Values

Marketing Needs a Dramatic Overhaul

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