Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Neighborly®?

58% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (7) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Accountant (2) , Administrative Assistant (2) , Anonymous- Salaried Staff (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 25 reviews)); "Advancement Opportunities" ((in 6 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews)); "Work environment is excellent and very collegial." ((in 4 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "Compensation and benefits are poor" ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 13 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 8 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , New York , Plymouth , Charlotte , Austin , Denton , Katy , Texas City , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

3.4

58% would recommend to a friend

(61 total reviews)

Mike Davis

61% approve of CEO

59% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Aug 17, 2025

You Can Find Much Better

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

-Remote -included into the business goals and financials so it lets you know the overall status of the company -decent pto

Cons

(This applies specifically to the Real Property Management division) -you will be severely underpaid, guaranteed below market rate - team huddles consist of trash talking coworkers -you won't learn any new skills -minimal marketing tools to do your job - minimal raise that will make no difference, even after 2 raises I was still below market rate -no growth in role because they will not want to pay for a new title -responsible for several things outside of role, since they don't want to hire new people you will do very mundane task. - will spend several weeks/months completing a mandatory task just for it to be changed days later and back to square one. - they will monitor your time, if you are away for any amount of time you will hear about it. -will retaliate if you don't conform to their "culture" -benefits are very expensive -mandatory travel to Dallas

Neighborly® Response

11mo

Thank you for taking the time to share your experience. We genuinely appreciate feedback, both positive and constructive, as it helps us identify areas where we can improve. We’re glad to hear that you valued the transparency around business goals and financials, as well as the flexibility of remote work and our PTO offerings. These are areas we continue to prioritize to support our team members. We’re also truly sorry to hear about the concerns you raised regarding compensation, team dynamics, growth opportunities, and support tools. These are serious issues, and we want to acknowledge your experience. We understand how important it is to feel valued, supported, and fairly compensated for your contributions. We’re actively reviewing our compensation structures and career development pathways to ensure they align with market standards and employee expectations. Regarding culture and communication, we are committed to fostering a respectful and inclusive environment. If any team interactions fell short of that standard, we take that seriously and would welcome a call from you to discuss further (please email people.services@nbly.com). Your feedback about role clarity, workload distribution, and marketing resources is also noted. We appreciate your honesty and are committed to making meaningful changes.

3.0

Aug 8, 2025

Fast-paced role with high turnover and limited long-term growth

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

Good exposure to ERP systems (D365), reconciliations, and close processes Fast learning curve — you'll pick up a lot in the first 6 months Structured monthly routines help build discipline Decent team members, most people are helpful and supportive

Cons

Extremely high turnover, especially in accounting Workload is consistently heavy with minimal backup Raises are low (~2%), often below inflation Repetitive tasks, little opportunity for growth or project variety Hard to take PTO — workload piles up during time off

Neighborly® Response

11mo

Thank you for taking the time to share your experience. We’re glad to hear that you found value in the exposure to ERP systems like D365, as well as the structured routines and supportive team members. These are areas we strive to maintain and improve upon. We also want to acknowledge the concerns you raised. High turnover, heavy workloads, and limited growth opportunities are serious issues, and we understand how they can impact both morale and long-term career development. Regarding compensation and career progression, we recognize the importance of competitive pay and meaningful growth. These are areas we continue to evaluate to better align with employee expectations and market standards. Your feedback is incredibly valuable, and we appreciate your honesty. If you’re open to sharing more, we’d welcome a deeper conversation to help us improve the experience for current and future team members. Please email people.services@nbly.com to discuss further. Thank you

4.0

Jul 10, 2025

Fair pay

Manager

Recommend

CEO approval

Business Outlook

Pros

Fair pay amounts for workers

Cons

Lack of raises and bonuses

Neighborly® Response

12mo

Thank you for sharing your feedback. We’re glad to hear you felt the pay was fair during your time with us and that’s something we strive to maintain across all roles. We also appreciate your comments regarding raises and bonuses. We understand how important ongoing recognition and financial growth are to our team members. While we aim to provide competitive compensation, we recognize there’s always room to improve how we reward performance and tenure. Your feedback helps us continue evaluating our compensation practices to better support our employees. Thank you again for your input! If you would like to discuss further, feel free to email people.services@nbly.com.

Viewing 10 - 12 of 61 Reviews

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Reviews about "Compensation"

You Can Find Much Better

Fast-paced role with high turnover and limited long-term growth

Fair pay

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