Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

56% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 25 reviews)); "Great colleagues, committed to the cause with terrific franchise networks in the UK" ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "Training is great and coworkers are there to help you succeed." ((in 7 reviews)); "Advancement Opportunities" ((in 7 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Compensation and benefits are poor" ((in 14 reviews)); "Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 11 reviews)); "20% higher salaries." ((in 10 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , Plymouth , Charlotte , Austin , Denton , Katy , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

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Neighborly®

Neighborly® reviews

3.3

56% would recommend to a friend

(272 total reviews)

Mike Davis

62% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

272 reviews

2.0

Apr 13, 2022

Not headed in a clearly defined direction

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

They are big on people getting IT Certifications. Work hours and work from home options are nice.

Cons

Role is really designed for a DevOps minded person. They have implemented IAC using Terraform which in my opinion doesn't benefit this companies IT.

Neighborly® Response

Thank you for leaving us a review. We would welcome the opportunity to speak with you in person regarding your concerns. Please email people.services@nbly.com to setup a time. We are looking forward to speaking with you.

5.0

Apr 8, 2022

Neighborly Culture Brings Out Our Best

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Our culture puts people first, unites us around a common goal, and is focused on the customer. We have fun, but we also expect excellent work. It is full of authentic people who care about you as a person. If you email top management, you'll get a response in minutes. Managers pour themselves into you, guiding you on the right path to improve your skills. Results are important. But how you treat people in achieving those results is even more important. Our managers are honest, trustworthy, and have our backs. They put the team first. Together we hone our decision-making skills and confidence. I'm a better person for working at Neighborly.

Cons

I would like to be paid more. But I understand that the business also wants to keep costs down so that we continue to grow. The benefits are pretty good. The health insurance is expensive, even for a high deductible. But that is probably the same elsewhere.

1.0

Mar 30, 2022

Do Not Open a Franchise with Neighborly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None to list after 6 months of onboarding.

Cons

It is absolutely deplorable that we are paying Clarity every month for phones that are not working. If the phones don’t work, we can’t get business yet this is your preferred vendor of service. When asked for reimbursement for the past five months, not one person wants to be responsible. Everyone from Aire Serve to Neighborly, to Clarity keeps passing the buck. If you have the opportunity to open a franchise please choose another business entity.

Viewing 136 - 138 of 272 Reviews

Jobs at Neighborly®

Call Center Training and Quality Assurance Specialist

Remote

View job

Customer Engagement Specialist

Texas

View job

Application Developer Intern

Business Analyst Internship