Neiman Marcus reviews

3.3

45% would recommend to a friend

(2,460 total reviews)
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Geoffroy Van Raemdonck

43% approve of CEO

40% positive business outlook

Neiman Marcus has an employee rating of 3.3 out of 5 stars, based on 2,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 17, 2023

Where to start...

Recommend
CEO approval
Business Outlook

Pros

The discounts are ok. If you love fashion, it's nice to see everything new roll in.

Cons

Demanding work environment with very little chance of success. I worked in the couture department and was expected to deliver above and beyond service in an environment that was horribly managed and painfully disorganized. You can't win. There is zero accountability. Higher management is useless. You will consistently be expected to complete tasks outside your job description without pay. You'll be expected to attend pointless early morning meetings without pay. Your commission will be negatively impacted weekly by their broken and unregulated return process. Customers are able to successfully return obviously worn and/or damaged pieces to the customer service desk long after the 30 day return period. Months or even up to a year later (happened to me) The customer service department couldn't care less and allows this to happen. Theses returns come out of YOUR PAY without warning if you were the one who made sale. I could go on for days. It's a literal disaster. The stock rooms are filthy, t's common to see a $5000 garment squashed or rumpled on a dirty floor. Limited sizes and inventory, which means you can't sell what you don't have access to. You'll work really hard and never make a dime. Don't waste your time.

2.0
Nov 11, 2023

No job protection.

Recommend
CEO approval
Business Outlook

Pros

It is still the preeminent leader in luxury merchandise

Cons

The company has lost its vision. It is trying to be everything. It is failing. It needs to go back to high end luxury and push everyone else out.

Viewing 301 - 303 of 2,460 Reviews

Glassdoor has 2,575 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.