Neiman Marcus reviews

3.3

45% would recommend to a friend

(2,458 total reviews)
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Geoffroy Van Raemdonck

43% approve of CEO

40% positive business outlook

Neiman Marcus has an employee rating of 3.3 out of 5 stars, based on 2,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Sample sales Employee discount 30%- cosmetics is 20% and is the only thing I can afford Other companies value the experience you gain here

Cons

Poor training Low pay Too many responsibilities for not enough pay Hard to advance position Low company morale Low pay low pay low pay

2.0
Apr 19, 2016

NM San Francisco

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A wonderful and special place that I began working in sevnteen years ago, and many of the older staff are still bring the charm and elegance.

Cons

In the last eight years, the company has been sold twice and, sadly has the soul of a once great company. They've purchesed a brand and have made it an enviroment solely for the accountant.

2.0
Nov 13, 2015
Recommend
CEO approval
Business Outlook

Pros

- beautifully new renovated store (+$50 million); the best on the avenue - addition of new high-end shops (Goyard, Celine, etc.) - great merchandise - employee discount + 30/30 - in-store events and fashion shows - CEO Karen Katz is a gem - store hours compared to other retailers - great product knowledge meetings with vendor reps where you learn first hand about the product

Cons

- anyone in upper management does not have a single clue what is going on - directions from corporate are an absolute nightmare coming down the pipeline and directives for a sale or event happening the next day can change numerous times via email throughout the night when you're sleeping and even during the day while the sale is happening; complete chaos - systems are extremely outdated and archaic (not to mention, don't work on Sundays) - as someone coming from management, you're only as good as your department's last numbers - no praise for anything; only hear what went wrong - strong focus on negativity - upper management doesn't do anything but shop for themselves all day (really? really.) - the politics, cattiness, and gossip that happens in this rumor mill are so unbelievable - do not support any career growth outside of the store - will make you work over-time and refuse to pay it out (and threaten to fire you over working over time if you are not "approved" to work it) - sales employees run their lives into the ground for this place to make a living (the return policy is out of control when it comes to this) - too many corporate visits that the entire store freaks out about for no reason - buyers are out of touch with current trends - drama drama drama at this store (is actually known as the 'problem child' store throughout stores nation wide and corporate All in all - the most unprofessional environment I have ever worked in, hands down.

Viewing 79 - 81 of 2,458 Reviews

Glassdoor has 2,573 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.