Is Neiman Marcus a good company to work for?

Neiman Marcus has an overall rating of 3.3 out of 5, based on over 2,573 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 45% of employees would recommend working at Neiman Marcus to a friend and 40% have a positive outlook for the business. The best reviews about Neiman Marcus have been left by employees working as Server/Waiter , Server and Associate .

Does Neiman Marcus pay their employees well?

According to anonymously submitted Glassdoor reviews, Neiman Marcus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Neiman Marcus. This rating has been stable over the past 12 months.

How satisfied are employees working at Neiman Marcus?

45% of Neiman Marcus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neiman Marcus 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Neiman Marcus?

Sales Associate (413) , Assistant Buyer (69) , Customer Service Representative (58) , Client Advisor (54) , Sales (47) , Department Manager (43) , Retail Sales Associate (40) , Manager (35) , Product Specialist (34) , Loss Prevention Investigator (26) , Sales Manager (26) , Merchandise Coordinator (19) , Beauty Ambassador (16) , Sales Representative (15) , Service Ambassador (15)

What are the pros of working at Neiman Marcus according to real employee reviews?

"The people are great and very devoted to the customer" ((in 152 reviews)); "good benefits and incentive program" ((in 127 reviews)); "Coworkers were nice and the free snacks were cool" ((in 49 reviews)); "I feel like negativity can come from if you do not have a positive work environment." ((in 37 reviews)); "Discount, work from home, and extra hours for pay." ((in 26 reviews))

What are the cons of working at Neiman Marcus according to real employee reviews?

"Poor management and lack of associate appreciation." ((in 169 reviews)); "The low pay and how customers Downgrade to the employees" ((in 126 reviews)); "My department manager was not a good manager and rude." ((in 69 reviews)); "And you got taxed on your commission only to have customers returns dock your $$$pay in full (not taxed)." ((in 52 reviews)); "upper management is always looking for someone to blame further down on the ladder." ((in 46 reviews))

What are employees saying about Neiman Marcus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Neiman Marcus layoffs and their outlook for job security at Neiman Marcus in 2026.

What are the top reviewed Neiman Marcus locations?

Dallas , Irving , Chicago , New York , Austin , Houston , Atlanta , San Francisco , Los Angeles , Beverly Hills , Palo Alto , Short Hills , Newport Beach , Bellevue , Plano , Denver , Miami , Las Vegas , Orlando , Charlotte , King of Prussia , Boston , Paramus , San Diego , Tampa , San Antonio , White Plains , Scottsdale , Troy , Honolulu

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Neiman Marcus

Part of Neiman Marcus Group

Neiman Marcus reviews

3.3

45% would recommend to a friend

(2,458 total reviews)

Geoffroy Van Raemdonck

43% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

Neiman Marcus has an employee rating of 3.3 out of 5 stars, based on 2,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 27, 2011

I've never been treated worse.

Customer service

Recommend

CEO approval

Business Outlook

Pros

I was able to work from home, which sounds good, but you're so easily overlooked and almost don't exist unless a customer says you were disrespectful or mean to them.

Cons

Worst management, they do not care about you as a person or as an employee, they go weeks without ever speaking to you unless you somehow make a mistake then you'll definitely hear about that immediatey, customer treat you like complete dirt and yell and cuss and say terrible things, and scheduling gives you the absolute worst hours, even if you're in school.

1.0

Aug 31, 2011

Lighten Up It's Just Fashion!!!

Department manager

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Good hours for retail. Good Swag

Cons

Unrealistic Expectations, Executives play favorites among the department managers. High Stress.

2.0

Aug 12, 2010

Good for resume experience, that's about all.

Customer care

Recommend

CEO approval

Business Outlook

Pros

30/30 days are good for X-mas shopping and cheap Ralph Lauren towels. Christmas Book celebrations are always fun (even though you only get 15 minutes to enjoy it). Reputable company to put down on your resume to get to better paying call centers.

Cons

You will get hired as 35-40 flex full time. You may get scheduled only 16 hours and sent home early every day and end up with 10 hours at the end of a week. Driving to work only to get sent home 1 hour later sucks. The pay is lower than most of the call centers around NMD. They pry into your every second you want off of work. Micromanage is the key word in this place. (I've seen someone get fired for going to the bathroom "too much.") Management shows HARDCORE favoritism to the tail-wagging sheep who fall in line, even if they suck at their job and are general jerks. Best way to move up here is to suck up and be fakefriendly to someone with a mediocre amt of power.

Viewing 97 - 99 of 2,458 Reviews

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Jobs at Neiman Marcus

Restaurant Dishwasher