Neiman Marcus reviews

3.3

45% would recommend to a friend

(2,459 total reviews)
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Geoffroy Van Raemdonck

43% approve of CEO

40% positive business outlook

Neiman Marcus has an employee rating of 3.3 out of 5 stars, based on 2,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 5, 2024

Bad environment

Recommend
CEO approval
Business Outlook

Pros

Free food when there's a vendor's rep visiting the store.

Cons

Working at NM has been a frustrating experience due to a serious lack of leadership and accountability. Upper management consistently fails to provide clear direction, leaving assistants confused and often overburdened with unrealistic expectations. They always ask for too many tasks (follow-ups, operations, social media, sale strategies, housekeeping) without offering the necessary support to succeed. On top of that, the work environment is toxic, with abusive treatment from certain managers & stylists who seem to think that intimidation is an effective management style. Constructive feedback is rare; instead, many employees are subjected to harsh gaslighting criticism, and micromanagement. Favoritism is another major issue. Certain employees seem to get special treatment, or easier workloads based on personal relationships rather than merit. This leads to resentment and low morale across the department, as hard work often goes unrecognized unless you're part of the favored circle. Also, there's no moving up with this position, you'll stay the same forever. Overall, this is a company that needs to seriously re-evaluate how it treats its employees, from the top down. Without changes in leadership and culture, the work environment will continue to deteriorate, especially after the merger.

1.0
Oct 5, 2024
Recommend
CEO approval
Business Outlook

Pros

None whatsoever, cheap pay, considering luxury stuff us sold at the place

Cons

Constant surveillance of employees, seems like it is their task #1, on boarding is not existing, no guidance for new employees, culture is toxic, employees fight for clients, not possible to request day off even due to sickness, if you do not come to work due to unforeseen event it becomes unexcused absence and no pay even though you have sick hours.

Viewing 154 - 156 of 2,459 Reviews

Glassdoor has 2,574 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.