Neiman Marcus reviews

3.2

44% would recommend to a friend

(2,460 total reviews)
avatar

Geoffroy Van Raemdonck

42% approve of CEO

39% positive business outlook

Neiman Marcus has an employee rating of 3.2 out of 5 stars, based on 2,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

- Pay is higher then most other retail customer service jobs - Majority of the employees are great to work with - Sometimes the company would give free food. - Starbucks and Jamba Juice gift cards (only like $5) - The Discount (specially when there are times with additional percentage)

Cons

- Management even HR plays favoritism (Even though HR is suppose to be neutral) - Communication is just lacking in all aspects (through-out the company) - Customer's could get just plain nasty at times (it's retail) - No work life balance (if your looking for one, this is not the job for you) - You can never be honest with management cause they take it personal and it gets brought up in manager meetings (trust me, they will talk about you) - Customer Service is a hard department to move up from due to you have to have a "sales background" (No room to grow) - They do train you, but it's the bare minimum. - If you are a Sales Associate and you don't sale cause some positions are commission based, they will get rid of you. No Joke!

3.0
Aug 5, 2013
Recommend
CEO approval
Business Outlook

Pros

In my position, I worked with many different areas of the company so I learned a lot about how e-commerce sites work. Vacation and sick time was great.

Cons

I did not find a lot of support with career development. Also, a lot of the policies were not standard across the board. Some teams got certain perks which didn't seem fair to everyone else. The salary is also not as competitive as you would find in similar positions at competitors.

3.0
Aug 5, 2013

Used to be better...

Recommend
CEO approval
Business Outlook

Pros

Still not a bad choice, if you must be in retail.

Cons

Expense cuts have taken a toll. Decline in quality of personnel, inventory, opportunities.

Viewing 2236 - 2238 of 2,460 Reviews

Glassdoor has 2,575 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.