Neiman Marcus reviews

-Senior management team is petty and contemptuous of employees. Gossiping is rampant among managers and executives. Promotions and pay increases are based on personal biases. -Benefits are terrible. We pay hundreds of dollars a month for our medical benefits but we still have to pay hundreds of dollars when we go to the doctor. There is no copay--there is co-insurance, which means we have to pay a percentage of the total cost of the visit. -Hourly employees do not get paid at all when they call in sick. If they are sick for more than one day, they are paid at 2/3 of their hourly rate. Managers and executives get full pay when they call in sick, and many of them abuse this privilege. -Managers are forbidden from giving support staff the highest performance rating on their annual reviews, therefore no one can get the highest percentage increase offered. You have less incentive to work harder because you know you will never get a bigger raise.

I loved being able to sell and pick out clothes for my clients, but the management made it clear that they didn't care about sales (I was at a Last Call Center). It was all about new credit accounts and getting people's emails and putting out clothes and constant straightening. The expectations for people were also different. Some people were made into taskers, others were allowed to just sell, and some people were constantly harassed to do other people's work. And if you took the initiative to do something, they typically just gave you more work and treated you like a suck-up. They also gave you the workload of a about 3 jobs, and then complained if you weren't working hard enough. But only to certain people. There was lots of prejudice. I never really believed in reverse discrimination until I worked here. Often it felt like a club for certain people, not others, and it seemed to be based on your race. This seemed to also contribute to what you were paid and if you were considered for a promotion. I say "considered" because I never saw a promotion in 2 years, and people who had been there over 5 years said they had never seen one either. They also don't train you that well, which is why Neimans associates are always so incompetent, beyond being rude. I think if the management was competent, polished, and actually had the class of Neimans, it would have been much different.