Neiman Marcus reviews

3.2

42% would recommend to a friend

(2,458 total reviews)
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Geoffroy Van Raemdonck

40% approve of CEO

37% positive business outlook

Neiman Marcus has an employee rating of 3.2 out of 5 stars, based on 2,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 9, 2012

Focus on sales and profits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Industry leader. Superior leadership. Focus on customers and fashion.

Cons

lack of investment in technology.

4.0
Aug 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Commission based! Earn what you work for

Cons

Commission based so your pay check is not steady

3.0
Aug 10, 2012

Employees' hands are tied ...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

health & dental insurance 30% discount majority of customers are nice

Cons

Must make promo calls to customers who already get email & snail mail; disrupts reg. work, many get angry, "don't call" lists aren't updated. The rules apply until they don't ... store management seems to randomly decide when they want to change something, not thinking the whole thing thru so often revert back to the original rule until they make another change. While customer service is important, it shouldn't be @ the expense & dignity of employees. When a shopper is just irritable, the employee shouldn't be disciplined when they did everything correctly, professionally & according to (whatever) rules are in place (at the time).

Viewing 2428 - 2430 of 2,458 Reviews

Glassdoor has 2,573 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.