Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Oct 10, 2020
Recommend
CEO approval
Business Outlook

Pros

I loved my 11 years here.

Cons

Some lack of communication. But otherwise, none.

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Nespresso Response
5y
Hello Former Employee, Our success is due to the meaningful contributions of our people at Nespresso, and I want to thank you for both your 11 years with Nespresso and for recognizing us as a great company to work for! Transparency is key at Nespresso and we make sure to use several channels of communication for our corporate and retail employees. If employees feel they’ve received unclear or inconsistent communication, we encourage them to work directly with their manager to gain clarity. Thank you for taking the time to share your feedback, I appreciate it. All the Best, Alfonso Gonzalez CEO, Nespresso North America
1.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Co-workers are nice and you get a coffee machine.

Cons

Management is bad and racists.

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Nespresso Response
5y
Dear Former Employee, Thank you for your feedback, we’re happy to hear you enjoyed our company perks and working with your colleagues. Regarding your concerns, we make it a priority that our managers are provided with extensive training on harassment and unconscious bias annually. We have a zero tolerance for racism and any form of misconduct by our Managers and Employees alike. Employees also have access to multiple resources including their HR Business Partners and our Business Conduct Line, should they choose to make a formal complaint. If you would like to further discuss your concerns, please don’t hesitate to reach out to me directly. All the Best, Alfonso Gonzalez CEO, Nespresso North America
4.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Extremely friendly environment and allows for employees to excel.

Cons

If you don't love coffee you will not enjoy the job. Sales can get quite repetitive.

Viewing 409 - 411 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.