Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 186 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Aug 19, 2020

Nice place to work

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Fairly simple job to do, and benefits are good. Great focus on sustainability and quality.

Cons

Systems are outdated and difficult to learn but not impossible.

Nespresso Response

5y

Hello Boutique Specialist, Thank you for your positive feedback, I’m happy to hear you’re enjoying our excellent benefits program and perks. It means a great deal to be recognized for our ongoing commitments to sustainability and in providing our customers with quality coffee. We’re also taking the necessary steps towards implementing new technologies to assist in employee trainings and work efficiency. I appreciate you taking the time to review, your feedback is important to me. All the Best, Alfonso Gonzalez CEO, Nespresso North America

5.0

Aug 16, 2020

Start-up feel with Nestle benefits/structure

Director

Recommend

CEO approval

Business Outlook

Pros

Incredible people to work with and learn from

Cons

Relatively small organization so career mobility international or Nestle

Nespresso Response

5y

Hello, Thank you for recognizing our incredible management team and also acknowledging the great team of people you work with are also a group you can learn from. We strive to develop and promote our talent from within and we’re proud to be able to allow employees career advancement and mobility throughout the Nestle organization as well. I encourage you to continue to develop and map out your career goals with your Manager. I wish you continued success! I appreciate the time taken to share this positive review, it’s much appreciated. All the Best, Alfonso Gonzalez CEO, Nespresso North America

2.0

Aug 12, 2020

Political and micromanaging

Team leader

Recommend

CEO approval

Business Outlook

Pros

Free coffee, machines, $300 credit, metro card.

Cons

Work work work No work life balance!

Nespresso Response

5y

Hello Team Leader, We’re glad to hear you’ve enjoyed our company perks, thank you for sharing. Although our retail locations are thriving and growing at a rapid pace, a work-life balance is of crucial importance at Nespresso. To resolve your scheduling and work-life balance concerns, I’d suggest working with your manager to reassess your current workload. Thank you for your feedback. If you’d like to discuss further, please reach out directly to me. All the Best, Alfonso Gonzalez CEO, Nespresso North America

Viewing 415 - 417 of 1,878 Reviews

Jobs at Nespresso

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Nespresso

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Nice place to work

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