Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 194 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "discounts and free coffee" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 159 reviews)); "no work life balance concidered" ((in 49 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Oct 25, 2016

People Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits. The company really cares about their employees. Career path planning and growth opportunities. Nespresso is a company that is growing year after year. Diverse staff. Great products with a focus on sustainability.

Cons

Because we are a growing company we are very busy and you need to be open to change.

Nespresso Response

9y

Hello – Thank you for your review and comments on our perks and diverse workplace. I agree with your piece of advice. We need to be better at storytelling. Thanks to our sustainable program, known as AAA, we are fortunate to work with amazing farmers around the world. This year, more than 50 employees have had the opportunity to travel to Colombia or Costa Rica to meet with farmers, agronomists and farming communities to learn about coffee-farming best practices. It is a unique experience that we want to offer to employees and share with our customers. Take a few minutes to view some recent photos uploaded in our Photo Gallery. Thank you for your post. Guillaume Le Cunff President @ Nespresso USA

4.0

Jul 31, 2014

GREAT!

Corporate office

Recommend

CEO approval

Business Outlook

Pros

Amazing Coworker potential growth great perks paid lunch paid transportation

Cons

lack of communication sick days falls into your vacation time Low Pay rate.

4.0

Feb 20, 2014

Nespresso it is what you make it

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly members, benefits, growth with the company

Cons

Incompetent coworkers, lack of clear communication across all levels

Viewing 526 - 528 of 1,880 Reviews

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People Manager

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Nespresso it is what you make it

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