Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Aug 24, 2025

Seasonal Employee

Recommend
CEO approval
Business Outlook

Pros

Free coffee whenever you like!

Cons

The customers are not great

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Nespresso Response
9mo
Hello, Thank you for providing your feedback. We appreciate your input and will pass the information on to the relevant teams. We wish you much success. Thank you.
5.0
Aug 21, 2025

Great overall

Recommend
CEO approval
Business Outlook

Pros

5 day work week, good company ethic, excellent positive team and good benefits

Cons

Average pay that could be higher

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Nespresso Response
9mo
Hello Colleague, Thank you for taking the time to share your experience with us. We’re glad to hear that you’ve had a positive experience overall, and that you appreciate the five-day work week, strong company values, supportive team environment, and the Total Rewards Package we offer. It’s rewarding to know that these aspects have contributed to your satisfaction. We also acknowledge your feedback regarding compensation. At Nespresso, we are committed to offering fair and competitive pay and regularly review our packages to ensure they align with market standards and employee expectations. Your input is valuable and it helps us continue improving the employee experience. We wish you continued success in your career journey. Thank you.
4.0
Aug 19, 2025

Good stable employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great team and overall culture in the business - good work-life balance - decent benefits

Cons

- as with lots of big companies things tend to move slow with a lot of layers of people involved in the decision making

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Nespresso Response
10mo
Hello, Thank you for sharing this review on your experience with us. It's truly rewarding to hear that you enjoyed working with your team, as fostering a welcoming environment is important to us. In addition to this, we constantly make sure that our people have a comfortable workload and are provided with various bonuses and benefits. Thank you for recognizing our efforts in this regard. However, we are sorry to hear about the drawbacks you brought to our attention. Our company is growing and evolving, and we strive to create a dynamic work environment that encourages continuous development and clarity in decision-making. Your feedback is important and valuable to us, as we constantly seek to improve. You are also welcome to reach out to your former HR team to further share your concerns. We wish you well in your new endeavors. Thank you.
Viewing 94 - 96 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.