Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Aug 11, 2025

Great Overalls

Recommend
CEO approval
Business Outlook

Pros

Great work environment. You earn commission on sales.

Cons

the issue isn’t the company; it’s senior sales associates poaching clients for commissions.

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Nespresso Response
9mo
Hello, Thank you for sharing your insight on working at our company. One of our primary objectives is to foster a fulfilling work environment for everyone, and it's rewarding to know that you acknowledge our efforts in this area. Regarding the areas of improvement you highlighted, we regularly review and adjust our goals. At Nespresso, we strive to ensure that all employees are treated fairly and that they maintain a professional and supportive approach to each other. We continuously strive to enhance the working experience, and your review is valuable for our improvement. We wish you much success in your new endeavors. Thank you.
4.0
Aug 10, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

benifets pay time off employee perks

Cons

understaffed Upper management does not understand the needs of the staff

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Nespresso Response
10mo
Hello, Thank you for sharing your thoughts on your experience at our company. We are pleased to know that you appreciated our Total Rewards package with its perks, benefits, and market-competitive salary. In addition to this, prioritise making sure that our people have a comfortable work-life balance. Regarding the cons you mentioned, we value the efforts of our employees in providing quality service, and we always strive to ensure that our teams are appropriately staffed and supported. At Nespresso, we understand the importance of clear and open communication, and we actively encourage our employees to share their thoughts and suggestions through various channels. Your feedback is valuable to us, as it helps us improve. We also encourage you to reach out to your former HR team to discuss your concerns in more detail. We wish you success in your new endeavors. Thank you.
5.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good morning as you step out today

Cons

Badly to be honest and we have still not received

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Nespresso Response
10mo
Hello Colleague, Thank you for taking the time to share your feedback with us. We are dedicated to building a welcoming and supportive atmosphere for all. Regarding the drawback you brought to our attention, it is unfortunate to read that you’ve encountered some challenges. Please reach out to the HR team with any additional details so we can look into it. We wish you well in your career with us. Thank you.
Viewing 100 - 102 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.