Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits I.e free coffee and hampers at Christmas

Cons

No progression and management is poor

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Nespresso Response
5y
Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our total rewards package including our free coffee. We were disappointed to read your cons specifically connected to the management team and career progression. At Nespresso, we invest in our leaders and employees developmental so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our Nespresso UK Business Executive Officer, Guillaume Chesneau, at guillaume.chesneau@nespresso.com , or contact me directly. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
5.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and team is good

Cons

Management could be better but they are okay

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Nespresso Response
5y
Hello Colleague, Thank you for the feedback. We are proud to offer a competitive benefits program as part of our Total Rewards package. It is great to hear you enjoyed working with your team members. We appreciate your feedback on the management team. We invest in our managers so they can lead their teams well. I appreciate the time taken to share this review. Best regards, Guillaume Le Cunff, Global CEO
3.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

decent pay 40% off machines

Cons

management hound you for KPIS but there is no commission?

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback and the review. We are proud to provide our employees a market competitive and excellent offer as part of our Total Rewards package. Our business is growing and evolving, and we appreciate our Nespresso teams' collaborative efforts to deliver the best sales and service to our customers. We appreciate the feedback and advice to management, and would suggest speaking with your manager regarding the expected KPIs and balancing your workload. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
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Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.