Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Nov 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Good brand and professional working

Cons

need to have more benefit

4.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay well for a retail job, quarterly bonuses, lots of extra perks. Amazing, family-like environment for the most part. Fun "coffee moments" etc.

Cons

Expectations are constantly shifting, communication can be lacking, little positive reinforcement/encouragement.

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Nespresso Response
5y
Hello Boutique Specialist, We are proud to offer a competitive package and excellent perks, and are very happy to hear you love the company! As the brand grows, demand for our services also increases. Therefore, we greatly appreciate our employees’ adaptability to company changes. However, I would suggest having a conversation with your manager to inform them of your expectation and communication concerns. Thank you for your feedback. All the Best, Alfonso Gonzalez CEO, Nespresso North America
5.0
Nov 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Solid company. Excellent work environment.

Cons

None that I can think of

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Nespresso Response
5y
Hello Former Employee, We work hard to cultivate a positive and collaborative work environment, and we’re happy to hear you describe it as excellent! Teamwork within our boutiques supports every sale and customer experience, and we appreciate the joint efforts of our employees. Thank you for taking the time to share such a positive review, we appreciate it. All the Best, Alfonso Gonzalez CEO, Nespresso North America
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Glassdoor has 3,240 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.