Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 194 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "discounts and free coffee" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 159 reviews)); "no work life balance concidered" ((in 49 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,880 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Jun 10, 2020

They squeeze the life out of you and then discard

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. Nice brand to have on your CV.

Cons

*Pretentious, egotistical senior management. They say they care about people but it's all talk and no action, very low EQ. *No internal progression/promotion. *They run you dry - very long working hours with no recognition. They will expect you to deliver something (e.g. presentation) for the morning when they ask for it in the previous evening. Does it actually get used for an urgent decision? No comment. *The salary levels are very low compared to similar role levels across industries. The only way to increase it is to leave the company.

5.0

Jun 8, 2020

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to learn. Benefits like health insurance, gym membership, gifts and parties. Nespresso is very highly regarded

Cons

Salaries are not high and dont change much while you work there. The managing team is very highly rewarded in comparison to the rest of the company. There is a very strict distinction between them and the rest. No real mid-management

1.0

May 28, 2020

The greatness of the brand is counterbalanced completely by the terrible management

Marketing

Recommend

CEO approval

Business Outlook

Pros

Overall the people are great

Cons

- hostile culture - disrespectful and individualistic top management (ego culture) - low salaries - Very long hours and you will be asked to work weekend and hols (and if you don’t it will be reflected in your evaluation)

Viewing 1246 - 1248 of 1,880 Reviews

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Nespresso

Nespresso reviews

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They squeeze the life out of you and then discard

Great place to work

The greatness of the brand is counterbalanced completely by the terrible management

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